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Very good 7.0
Based on 1639 reviews

Recent customer comments

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Very good



based on 1639 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.2
  • Location 7.5
  • Room Comfort/Standard 7.0
  • Service 7.0
  • Value for Money 7.2
  • Food/Dining 6.1

Maria T.
Philippines
July 07, 2016
Great Stay
+ Allowed check-in at 11pm since the room was available + Accomodating staff + Easy check-in and check-out + Clean sheets and towels

Roger U.
China
July 06, 2016
Good hotel let down by strong chemical smell in rooms
I have stayed at the Vela before and was happy to return. But after this stay I probably will not return. My first day was good but on my return I found the room contained a strong chemical smell. I tried to get some rest but the smell kept waking me up and I started to feel unwell. I opened the windows and door which helped but on closing them the smell returned. The staff were good about it and offered me other rooms but they mostly had the same smell and one of them I couldn't even enter it was so bad. In the end I took an upgrade room which was better than the others. I spoke to house keeping and they didn't seem to be using chemicals with that smell so I conclude it was either the result of maintenance work which was circulating through the bathroom fans or some form of air freshener which I never saw. There were certainly times when I was lying on the bed and thought the smell suddenly got worse. It's still a bit of a mystery and one I don't want to risk again as it affected my health. It's a shame. Apart from that I like the place and especially the bar downstairs.

Ezra K.
Canada
July 06, 2016
very nice hotel
I will for sure going back to this hotel again

SAU H.
China
July 03, 2016
Ok, value
Value for money, free upgrade nice

Roger U.
China
June 30, 2016
Clean and friendly. Good bar with good choice of beer.
You will need to walk a bit for night life and shopping apart from the adjoining Mass bar and nearby pub which are good

Suet C.
Malaysia
June 30, 2016
Decent stay
The room was good for HK standards (window opens out to a wall but no complaints here coz that's HK for you). Amenities and bottled water were replenished and room cleaned daily. Free internet phone was very convenient for exploring the city. I would recommend this place.

LANI G.
Philippines
June 28, 2016
Good location
Hotel is near the venue of the expo, near Times Square and walking distance to Causeway bay

CHAN M.
Hong Kong
June 26, 2016
fair price, fair location
everything is fair, room is small

Wei T.
Malaysia
June 26, 2016
Affordable price for a large group of family trip
I booked 2 bedrooms for 5 as we have 10 person in this trip. The rental price is affordable among other hotel. The room provided clean towel, hair dryer, coffee maker and the most i want to mention is the mobile phone which can make unlimited international call for free and unlimited data roaming when u are at the outside of hotel, this really bring a lot of convenient to the traveller like us. The taxi station at the behind of the hotel. We mostly walking to the surrounding for food. We walked to the Time Square shopping mall with around 10 minutes walking distance and go take the transit at the down stairs of Time Square shopping mall.

CHEN M.
Taiwan
June 24, 2016
Not bad
Good location