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Very good 7.4
Based on 6248 reviews

Recent customer comments

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Very good

based on 6248 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.8
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.5

Helena D.
Hong Kong
March 21, 2016
Superb customer service
Location, staff friendliness and pricing
It was a very pleasant experience and in fact, I had an incident that I nearly "lost" my wedding ring in the room. The story behind this was that I took my wedding ring off before going to bed and only upon leaving the hotel in the morning that I was not able to find the ring at all any where. Contacted the front office and the response was immediate and a housekeeping staff showed up shortly to assist me in locating the missing ring. Thank goodness that we finally found it and only during the course of literally turning the room upside down. Thank you so very, very much again to the customer servicing orientation of the Team and kudos to the housekeeping staff (I forgot to ask her name)...I have no hesitation in recommending this hotel to all other discerning travelers and friends.

Neill R.
March 21, 2016

Lorraine L.
March 20, 2016
Great Location
Room size, location and close to MTR
It has everything you need for a short stay. Bigger rooms than the other hotels within the same price range. Air conditioner couldn't be adjust and it was very cold. I had to turn it off in order to sleep. Great water pressure but shower head is not the movable kind which I would prefer. Restaurant under renovation.

peter P.
United Kingdom
March 19, 2016
Location great
Location and reasonable price and convenient
For a short business trip an excellent hotel, convenient for work and fro night life, restaurants etc

Stephen M.
United States
March 18, 2016
Decent Hotel
Location, Close to Action
Decent stay and hotel. Location is great as the nightlife is great. Hotel itself is decent enough. Close to airport and downtown.

Steven H.
March 17, 2016
relaxing, confortable, friendly
Excellent location in the area where I had so business to attend. All staff very friendly. The bed was comfortable and it was a relaxing. The only negative things were the apparent lack of hot water sometimes. Also the heat cycle on the air cons did not work. It may have duo z

vangie Y.
March 17, 2016
Bad services
No good

Sui C.
Hong Kong
March 17, 2016
location, value for money,

philip C.
March 16, 2016
Bad service and lack of professional training.
The front desk staff asked for a security deposit (about HK500) which I authorized my credi card as the deposit when I checked in. I did not spent any thing at the hotel, and requested for a return/ copy of my credit deposit sheet in order to prevent them from continuing to charge my credit card when checked out, but they refused to return me the signed credit authorition sheet, which is not legal but also nonprofessional , meaning that their front desk staff lacks of training or required professional knowledge. I kind of worry that my authorized credit card deposit sheet can be used like a signed blank after I left the hotel!?

Matt C.
Hong Kong
March 14, 2016
Hong Kong Resident needing a place to stay in between apartments
Value for money given the location was very good