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Verified traveler reviews

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based on 173 reviews
  • Cleanliness 6.9
  • Location 8.5
  • Room Comfort/Standard 6.6
  • Service 6.5
  • Value for money 7.2
  • Food/Dining 5.2

Martyn J.
United Kingdom
November 25, 2013
Just don't do it!
Central, cheap (for Hong Kong), free coffee.
There are two blocks of kennel-like hostels in Nathan Road - the Mirador and the Chongqing. Just say no to any Chongqing ones, like the Tokyo Hostel. The lifts are bad in both blocks, but in the Chongqing it's beyond a joke. When I stayed at in the Mirador block, the rooms were tiny, but at least the staff were friendly. No such luck in the Tokyo Hostel. They messed up my booking, so I was put in the wrong room, and then they kept forgetting about it, and pestering me all evening wondering what I was doing in that room. On about the third round on enquiries , one guy wanted to use the phone in my room to ask what to do, and he saw I'd put a towel on the floor to step on after having a shower, rather than tread on the filthy old mat provided. He seemed genuinely shocked, complaining that they have to wash those towels. So he accepted that the mat was too dirty for his towels, but perfectly fine for my feet. Kettle ran out of water (not trivial - tap water is non-drinkable, so kettle water is very important) and when I rang reception to get someone to re-fill, they were all asleep, at 9am in a 24hr hostel. Told the girl if only there had been some spare water containers,I would have gladly re-filled kettle myself - she put her hands to her ears. It was all too much, even the offer of help. They all just want to get back to sleep. Found everything about Chongqing Mansions extremely unpleasant. If I must return to HK in the future, I'll just have to dig a little deeper.

November 25, 2013
low prices
nice location (near mtr), excellent wifi and location of shopping
good things for this hostel are excellent wifi nice location near mtr and easy to find foods but we don't like life there is only one lift but have many people live in mansion (tokyo hostel in located on 8&16 th floor) when we want to go outside and get inside we must take a long time for waitting lift!!!

November 21, 2013
Convenience and comfortable
Staff very friendly and helpful. the room also clean
Very comfortable and convenience. The staff even give us the larger room because low occupancy.

zijun L.
November 15, 2013
Clean room, very good value for money
Clean, good service, great location
Very convenient, no problems at all. Typical budget hotel, but the rooms were especially clean and the service was very good. Location was great, and the value for money was great.

Hernalyn V.
November 09, 2013
comfortable stay
hight speed internet, fast checkin, centrally located
Overall the room is comfortable and clean, just need to improve on bed because it is uncomfortable.

Sebastiaan H.
November 09, 2013
Comfy and simple room
Private Room, TV and AC
Comfortable stay in a private room. Good location and great value for money.

November 06, 2013
clean, location, valueable

Bambang S.
October 17, 2013
The hostel is cozzy and cheap
Clean, cheap and centrally located

Leow C.
October 17, 2013
It is a budgeted hotel, so don't expect too much.
Light is bright, good customers service, centrally located

Jeff B.
October 16, 2013
Cheap and Clean for stay at this hotel
Cheap, got wifi, and most importantly restaurants around the hotel.