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Very good

based on 1301 reviews
  • Cleanliness 8.7
  • Facilities 8.5
  • Location 7.2
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.2
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Dmitry C.
November 15, 2014
cozy hotel but far away
cleanliness, amenities and pool
we had a nice stay in this hotel. rooms comfy but not very spacious, which is quite typical for HKG. all amenities you need are in the room, including slippers, bathing kits etc and in-room safe. Rooms are very clean and made each day. bathroom is quite big. did not try the breakfast as too pricy. I would say the hotel is good for business travellers. (+) very clean rooms (+) all amenities (+) pool (+) helping staff (+) hotel shuttle service to/from Central station (-) located too far from nearest metro station (approx 6 stops tram ride or 20 min by feet) (-) too pricy breakfast

Doreen T.
November 13, 2014
Comfy stay
Polite staff, comfy beds and clean environment

November 10, 2014
4 days 3 nights stay at Hotel Jen
Clean and comfortable; friendly and helpful staff.
No serious issue.

nicholas S.
November 05, 2014
Enjoyable 3 days stay at New Jen.
Cleaness, close to the City center, great view from top floor room.
Good value for money - nice and clean. Not far from Central.

Barry D.
United States
October 27, 2014
A good spot.
Price. Dining. Comfort.
I would return. Accepting the relative remoteness of the location, all else is quite good. Hotel has a young, hip vibe. Service is really good and the free transportation to Central Station is a major +. The restaurant is really good. Food is quite good, service too and the "family style" restaurant encourages relaxation and conversation.

Ethan C.
October 25, 2014
Fantastice Service
food, room, location
Stay was awesome, everyone was very friendly and helpful when we approach the counter. My choice of stay for my next visit

Michael C.
October 24, 2014
Fine, would return
Comfortable, Clean, Quiet
I did not spend much time in the hotel. My room was comfortable, clean and quiet. Breakfast was not included and sounded expensive, so I went to the McDs across the street for coffee and breakfast.

Teo Y.
October 21, 2014
all under one roof
clean room, location and friendly staff
Overall ok, except the room is too small fitting in a queen size bed. Not much room to move around. But due to lobby at 1st floor, not enough hotel staff station on ground floor if needed help on luggage upon our arrival and checking out.

Stephen G.
United Kingdom
October 17, 2014
A good base
Clean, comfortable, handy for trams and buses
Enjoyed our stay at Hotel Jen. Name changed from Traders during our stay. Didn't try the food in the hotel as we ate out with friends. If you have children with you McDonalds is almost next door and a seven eleven round the corner. Just two criticisms. Hotel transport doesn't go all the way to the airport, just as far as central MTR. However bus that goes to airport is cheap and close to hotel and taxis are not expensive. Pool is on the rooftop but was closed one evening and the following day due to a private function. Not good for hotel guests. May have been associated with the hotel name change celebrations, I don't know. Maintenance is good. We reported our fridge as not working, it was changed within an hour. We would recommend this hotel.

United Kingdom
October 13, 2014
A Reasonably Priced Hotel in the Western District
Friendly, helpful staff. Convenient for public transport. Clean and contemporary.
We needed a hotel close to Kennedy Town, and the Hotel Jen fitted the bill perfectly. We booked a Club Room on the 22nd floor with harbour view. The room was of average size, but contained all the necessary conveniences, with a comfortable bed. We enjoyed the great views of activity in the harbour. I would have preferred a separate bathroom, rather than the bathroom being integral to the room, with the wash basin being immediately on the left as you entered. It seemed an unusual arrangement. Access to the top floor Clubroom, with breakfast and complimentary evening cocktails was included. There was a fair choice of reasonably tasty options for breakfast. For other breakfast options, 7-11 and McDonalds are a few steps away. Trams and buses are close by, as are a couple of shopping centres. Housekeeping is of a particularly high standard. There is a free hotel courtesy bus to Central, which we did not use, but which is extremely convenient nonetheless. I would definitely book this hotel on future visits to Hong Kong Island.