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Recent customer comments

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Very good

based on 1301 reviews
  • Cleanliness 8.7
  • Facilities 8.5
  • Location 7.2
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.2

December 12, 2012
Comfortable, clean and beautiful hotel
Lots of shops, eateries downstairs.
- clean hotel with nice simple features - spacious rooms - separate toilet and shower, although sink is outside - sometimes taxi can be hard to get as it is not a common road - as the hotel is new, always bring the hotel card with chinese translation for taxis - excellent view

Karan C.
December 12, 2012
Nice hotel nice room size
Price and quality
I m treated like a king here U stayed at the traders suite last time and I was treated like a king Very good hotel for the price If they can keep prices lower they would succeed more All the best

Shan L.
December 11, 2012
Great location, small room but nice service
nice service
Great location, small room but nice service.The hotel has free shuttle bus to take guest to subway,IFC,ferry etc.Very convinient. And, it has a good location, with restautants and supermarket nearby...Staff are quite nice for help.

Zhiqiang W.
December 10, 2012
Great location and tidy room
Fantasitc city view and good sound insulation
We have arrived the hotel early in the morning, and we have been told the room was still under cleaning. Then quickly the reception suggest us to left the luggage there. We found there were serveral free shuttle bus provided to the downtown, although we did not take one due to the urgent time. In the evening, when we got back from the city, one server kindly help us to carry the luggages. The room was in mediem size and has a huge window. We enjoyed the night view and the solid window glass did keep the traffic noise from us.

Wei O.
December 07, 2012
Pleasant hotel with a nice albeit small lounge.
Although location is not central but it is serviced with buses and tram.
Very good and pleasant experience. We chose it over the others in the area because it is run by Shangrila and the price is relatively reasonable. The room and bathroom were clean and of very reasonable sizes for Hong Kong standard.

Linan T.
December 07, 2012
Lovely Hotel Catered for the Business Traveller
Good Business Facilities, Shuttle Service to City Centre
Location isn't the best, with no MTR nearby, but public buses are available to most of the major sites in Hong Kong island. To compensate, the hotel does offer free shuttle bus services to major places in the city centre. The hotel itself offers good malaysian cuisine in its restaurant, clean and comfortable rooms, as expected from a hotel under the Shangrilla brand. Highly recommended.

Hilary T.
United Kingdom
December 06, 2012
Very clean, bright & modern interior
Helpful staff, close to favourite restaurants in Central district,
Convenient for ferry terminals to Macau, neighbouring islands & Chinese Mainland. Close to Central district for shopping & restaurants in Soho Very clean, bright room & comfortable beds Staff very helpful & friendly Upgrade is very good value for money

December 04, 2012
Great rooms but location not ideal
Spacious, clean with good harbour view
the rooms are spacious, clean and depending on the room type, the one i stay comes with harbor view. it is fantastic when one wakes up in the morning or any other time, to enjoy the scenery. the reception has friendly staffs & there is free shuttle bus service to take you to certain iconic locations because there is no nearby mtr in the vicinity. although there is tram and bus service which is quite helpful if one knows how to take it. the only set-back is that it is located in the hongkong island end and nearest mtr would be central. however, one can take the tram service which cost only per trip or take a taxi which would cost about and the taxi can take up to 5 persons. it would be great for business stay as most offices are located at the admiralty station which is very near to central mtr. however, for us, which like to do shopping, at kowloon side, then it would not be ideal to choose this hotel stay.

John L.
December 03, 2012
Excellent service level
Excellent service
Ok, so rooms are not exactly huge but it is Hong Kong. Other than then that the standard is high and the place is clean. The service from anybody asked was constantly excellent in every way. There is a very small gym at the top of the building. Works for your basic needs with a little creativity and the view is excellent with big panaorama glass windows. Oh, and the restaurant on the second floor had excellent food and service as well Would/will come back

Breton J.
December 02, 2012
Good Hotel but overprice
Clean, good location
good location in traditional hk, near the hk train station. rooms are clean but not spacious and value for money os not good. service is not really efficient. i called the lobby 2 times for an adaptor which was never bring to my room.