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Recent customer comments

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Very good

based on 1298 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.4
  • Location 7.2
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Wei O.
December 07, 2012
Pleasant hotel with a nice albeit small lounge.
Although location is not central but it is serviced with buses and tram.
Very good and pleasant experience. We chose it over the others in the area because it is run by Shangrila and the price is relatively reasonable. The room and bathroom were clean and of very reasonable sizes for Hong Kong standard.

Linan T.
December 07, 2012
Lovely Hotel Catered for the Business Traveller
Good Business Facilities, Shuttle Service to City Centre
Location isn't the best, with no MTR nearby, but public buses are available to most of the major sites in Hong Kong island. To compensate, the hotel does offer free shuttle bus services to major places in the city centre. The hotel itself offers good malaysian cuisine in its restaurant, clean and comfortable rooms, as expected from a hotel under the Shangrilla brand. Highly recommended.

Hilary T.
United Kingdom
December 06, 2012
Very clean, bright & modern interior
Helpful staff, close to favourite restaurants in Central district,
Convenient for ferry terminals to Macau, neighbouring islands & Chinese Mainland. Close to Central district for shopping & restaurants in Soho Very clean, bright room & comfortable beds Staff very helpful & friendly Upgrade is very good value for money

December 04, 2012
Great rooms but location not ideal
Spacious, clean with good harbour view
the rooms are spacious, clean and depending on the room type, the one i stay comes with harbor view. it is fantastic when one wakes up in the morning or any other time, to enjoy the scenery. the reception has friendly staffs & there is free shuttle bus service to take you to certain iconic locations because there is no nearby mtr in the vicinity. although there is tram and bus service which is quite helpful if one knows how to take it. the only set-back is that it is located in the hongkong island end and nearest mtr would be central. however, one can take the tram service which cost only per trip or take a taxi which would cost about and the taxi can take up to 5 persons. it would be great for business stay as most offices are located at the admiralty station which is very near to central mtr. however, for us, which like to do shopping, at kowloon side, then it would not be ideal to choose this hotel stay.

John L.
December 03, 2012
Excellent service level
Excellent service
Ok, so rooms are not exactly huge but it is Hong Kong. Other than then that the standard is high and the place is clean. The service from anybody asked was constantly excellent in every way. There is a very small gym at the top of the building. Works for your basic needs with a little creativity and the view is excellent with big panaorama glass windows. Oh, and the restaurant on the second floor had excellent food and service as well Would/will come back

Breton J.
December 02, 2012
Good Hotel but overprice
Clean, good location
good location in traditional hk, near the hk train station. rooms are clean but not spacious and value for money os not good. service is not really efficient. i called the lobby 2 times for an adaptor which was never bring to my room.

December 01, 2012
Very neat hotel
Clean, good location and service
We have a good time in Hong Kong. The hotel we lived is very neat. The hotel service is good!

November 30, 2012
Clean but small rooms
Good service, clean
Not a convenience location to the MTR, shopping district. But it is a quiet area. Good service and clean room but very small size for a 4 star hotel. But considering the price, it is a good option. I was disappointed as they were repainting the ceiling at my level. Hence, I could smell paint in my room. The hotel was fully booked and I have to bear with it for 2 nights.

Goh S.
November 29, 2012
Nice room and staffs
Room size are good
I booked for 1 night stay at Traders hotel. Overall a good stay, room are spacious enough for both me and my husband. Free wifi is a bonus. Quick check in and out. The only minus point is the location. Not near to mtr station.

yu K.
South Korea
November 27, 2012
Small rooms
Lots of stores in wailking distance
The rooms were as usual tiny but being in a residential area ample stores.