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Recent customer comments

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Very good



based on 1298 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.4
  • Location 7.2
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Yu L.
Malaysia
December 26, 2011
Nice hotel and helpful staff
Comfortable clean room and near tram station
Within walking distance to decent eateries and convenient stores. Less than 5 minutes walk to the tram station, which was a very economical mode of transportation. Thumbs up to the bell boys and house-cleaning staff who were very helpful and friendly. Room was clean and overall a very comfortable stay.

Hannah C.
Lebanon
December 26, 2011
Clean and modern
Clean and modern
Very nice and helpful staff. Very good location not far from central.

Greg K.
Australia
December 23, 2011
Convenient location.
Location, rooms well appointed although small.
the only real problem i felt was that the food in the club lounge was never hot. if i ordered eggs in the morning these had to come from the kitchen and were lukewarm to cold. the rest of the food was never hot. the only other problem was the terible stink that came from the deodorant used in the public areas. wish they would change the fraquence, at present it stinks.

balaam T.
United Kingdom
December 21, 2011
Small room but perfectly formed
Good bus links, new rooms, local neighbourhood
Whilst away from the metro line, and the hotel shuttle bus was not leaving when we wanted too, just outside the hotel it was easy to get the bus to central. Room new, small but had everything you need. Shower fab. 1-2nights is ok, imagine longer would be a bit claustrophobic, but would stay again

Won A.
South Korea
December 19, 2011
Small but Clean and tidy
upper level rooms are quieter with secluded breakfast
Very nice hotel. Would stay again. Location is not good though. Grabbing a taxi could be a hassle. Breakfast included is a big plus.

Yew L.
Singapore
December 18, 2011
Good location for meeting in central and good size
Good size
not too far from central and has good size for the room. however, there was one morning whereby the cleaning staff did not take note of the 'do not disturb' sign.

JOHN M.
Canada
December 14, 2011
Good value for central HKG
Value considering it's a subsidiary of Shangri-la
Didn't really explore much about this hotel as I was only there for 7 hours (12 midnight to 7 AM). Rooms are small as compared to the hotels I usually stay in (think Starwood Properties in Hong Kong). However, the price is very reasonable for just a quick layover AND the staffs are exceptionally friendly. For first timers to HKG, you may feel a bit let-down with the hotel's immediate surroundings...But keep in mind that THIS is HKG (meaning it is VERY safe). So if you are not looking to splurge staying in a fancy hotel, I would suggest the Traders hotel by Shangri-la. Nothing shady with bills, no hassles, etc.

Annette W.
Canada
December 13, 2011
Great view of the harbour!
the view is fantastic
i was upgraded to a room on one of the upper floors that had a fabulous view. my room was really spacious and comfortable and i particularly enjoyed the fitness room (with view on the harbour) and the lounge which is particularly comfortable with great ambiance - and again a great view. the only thing is that the hotel is way out on the east end - a short cab ride away from central - but still - not close to the subway and not really walkable. other than that - fantastic.

Scott H.
Australia
December 12, 2011
Great hotel, good service and rooms
Executive level breakfast
Staff are very friendly and the rooms are great by HK standards. Will stay here again.

Denis D.
Australia
December 08, 2011
great location
friendly staff, not too expensive
second time we've stayed here, this time for a week the location is great view of the harbor friendly staff. breakfast not too flash