arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 1294 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.5
  • Location 7.2
  • Room Comfort/Standard 8.4
  • Staff Performance 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

8.3 Yu L.
December 26, 2011
Nice hotel and helpful staff
Comfortable clean room and near tram station
Within walking distance to decent eateries and convenient stores. Less than 5 minutes walk to the tram station, which was a very economical mode of transportation. Thumbs up to the bell boys and house-cleaning staff who were very helpful and friendly. Room was clean and overall a very comfortable stay.

8 Wei C.
January 12, 2012
Great Service
Surrounded by local eateries
staff were very friendly and willing to help. nestled in a residential district but convenient to get around either by taxi or complimentary hotel shuttle. looks of great local eateries within walking distance from hotel. rooms are a little on the small side.

8.3 Jabez A.
November 09, 2011
Very good location and very helpful staff.
top notch service
generally, our stay was very pleasant. the hotel staff, from the front desk receptionists to the shuttle driver, are all very courteous and attentive. the hotel location is also a plus factor considering that it is accessible by all forms of transport, e.g. bus, taxi and shuttle service. i requested for additional pillows and blanket and the hotel promptly provided it at no extra charge. i would certainly recommend a stay at this hotel to my friends, relatives and associates given the opportunity.

8.3 Harold A.
United States of America
November 10, 2011
Nice hotel
A great value for the dollar. The hotel actually seems out of place.....a nice building border by many older buildings. A great gym and dinning facility overlook Hong Kong harbor on the 28th floor. Nice boutique features in the rooms.
This Hotel is located on the westside of Hong Kong. If you want to be in the middle of shopping and night life you will not find it where this hotel is located. Now consider that Hong Kong is a very small place you can find anything that you really want in just a few miles......again given the lit's small size you can be any place in Hong Kong in a few minutes. The Hotel is clean, modern and very boutique like. Staff is friendly and helpful. For your travel dollar this place is hard to beat.

6.3 Maria P.
November 05, 2011
Falsely advertised
Nice gym/pool, friendly staff
I chose Traders Hotel from the wonderful advertising on the internet, including a big room, free shuttle, impeccable facilities - and had a series of disappointments. The shuttle was free but was available only once an hour and had a two hour break for lunch that kept us stranded in the airport - and was about 25 minutes late. The room was nothing as advertised ... it was puny and the high charge for the extra bed was outrageous given that it left little leg room for anything else. By the Shangri-la chain standards, amenities were basic. Our view was over another skyscraper that was not a pleasant view at all. The one good thing though was that most of the staff were courteous and helpful, albeit apologetic for our disappointment.

8 Katie M.
United Kingdom
November 01, 2011
Smart hotel with good facilites
club lounge, pool
We only stayed here for one night after staying elsewhere in Hong Kong earlier in the week. The location is further out than a lot of other hotels; however it is only a 10 minute tram ride to the tube line and cathcing the tram is a delightful way to experience Hong Kong. Our room was modern and clean and as we stayed in a club room we had access to the club lounge which was excellent with free food and drinks at both day and night. The staff are all very friendly and helpful and there is a free shuttle bus which operates a few times a day to the ferry port and tube station which is convenient when you need to leave the hotel with all your luggage. The only disappointment was the breakfast which is also served in the club lounge and is rather limited in what is offered; it did not compare to other hotel breakfasts we have had, including that at Traders in Kuala Lumpur.

8.3 Jason T.
October 31, 2011
Lovely hotel though a bit small
It is pretty clean and nice bathroom
the hotel is pretty small but lovely though the price is crazy now in the peak season in hong kong. my family came along with me hence we got a double bed which is very big and fit the 2 adults and 1 boy very nicely.

8 Vipa N.
December 30, 2011
Good location, near tram station
clean standard room, next to tram station
part of shangrila hotel chain. clean standard room, next to tram station. Good food and value for money

5.3 thomas C.
United Kingdom
October 31, 2011
very small rooms, poor value for money
small room opposite the elavator, poor value at per night even by Hong Kong standards.

9 Edoardo A.
October 28, 2011
Brand new, clean and nice hotel at great rates
Nice swimming pool on the rooftop, new concept and friendly staff
traders hotel is a unique and new option in hong kong. compared to many other hotels in the same price range, the hotel is brand new, clean, with minimal and nice rooms. the hotel is located in the western part of the island, 15 minutes by bus or 10 minutes by taxi away from central. walking distance from macau ferry terminal.