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Recent customer comments

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Very good



based on 1301 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.5
  • Location 7.2
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Yong L. from Singapore
Couples
Stayed 4 nights in February 2015
one of the best hotels I ever had in HK
Accessible, superb staff service, nice room
Hotel is very accessible as it's located right beside a MTR station. Staff (reception and room keeping) are all very friendly and professional. Would especially like to compliment reception staff Daniel for his great service and patience. thank you! Hotel rooms are clean and well maintained. Unlike some hotels, Hotel Jen has rooms that look exactly as shown in the website photos. A very comfortable stay I had.
Reviewed February 23, 2015

KWANGWEN C. from Taiwan
Families with older children
Stayed one night in February 2015
clean room with a tub
free wifi, near subway, near many restaurants
The gym was a nice touch. staff were friendly. had fast speed wifi.
Reviewed February 20, 2015

EUN C. from South Korea
Business travelers
Stayed 3 nights in January 2015
near HKU
location kind staff nice view
recommendable club lounge. kind staff, clean room
Reviewed February 09, 2015

LIYAN D. from Macau
Solo travelers
Stayed 3 nights in January 2015
good
convenient, tidy, good service
in description there is bathtub in rooms but in fact no
Reviewed January 26, 2015

Zengbin Z. from China
Solo travelers
Stayed 2 nights in January 2014
It's ok
Good deal
Forgettable but not bad
Reviewed January 22, 2015

MYRNA T. from Philippines
Families with older children
Stayed 3 nights in January 2015
nice hotel
value for money, accessible to metro train and restaurant
Very good, and thank you
Reviewed January 20, 2015

EUN C. from South Korea
Business travelers
Stayed one night in January 2015
near by hku
clean room nice lounge kind service
if you stay in the delux level, it's good
Reviewed January 14, 2015

suparwat S. from Thailand
Families with young children
Stayed 2 nights in January 2015
Nice Hotel
Nice Place Nice Staff Nice Comfortable
Nice Place is not a lot of people Nice Staff is all will take care you anything Nice Comfortable and easy going is near MTR to access to metro city
Reviewed January 06, 2015

dana I. from United States
Families with young children
Stayed 3 nights in December 2014
Great atmosphere
clean friendly comfortable
Reviewed January 04, 2015

Teo S. from Malaysia
Business travelers
Stayed 3 nights in December 2014
New MTR Station ( HKU station )
Club Harbour view room was amazing. Hotel is within walking distance to local restaurants and supermarkets. New MTR Station ( HKU station ) just at the door front.
Reviewed January 03, 2015