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Recent customer comments

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Very good

based on 1298 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.4
  • Location 7.2
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Alan T.
Hong Kong
December 15, 2014
great staff. superb room
great, efficient staff. good restaurant. nice room space.

Trevor B.
United Kingdom
December 12, 2014
Good hotel
location, room, service
We stay here often. As they areconsistently goodt

Geoffrey M.
December 03, 2014
Great location and staff
location, staff, view

December 01, 2014
Good location walking distance to tram
Malaysian food, Tram Station nearby, Sea view from room

Gay C.
November 28, 2014
Cool hotel
The best thing about this hotel, staffs greet bday celebrants with a cake. And i guess it's awesome! We were surprised! It' s really cool, Isn't it?! :D

Kathleen M.
November 27, 2014
Hotel Jen
Club floor,
Was as expected, for this hotel, staff were very helpful

Dmitry C.
November 15, 2014
cozy hotel but far away
cleanliness, amenities and pool
we had a nice stay in this hotel. rooms comfy but not very spacious, which is quite typical for HKG. all amenities you need are in the room, including slippers, bathing kits etc and in-room safe. Rooms are very clean and made each day. bathroom is quite big. did not try the breakfast as too pricy. I would say the hotel is good for business travellers. (+) very clean rooms (+) all amenities (+) pool (+) helping staff (+) hotel shuttle service to/from Central station (-) located too far from nearest metro station (approx 6 stops tram ride or 20 min by feet) (-) too pricy breakfast

Doreen T.
November 13, 2014
Comfy stay
Polite staff, comfy beds and clean environment

November 10, 2014
4 days 3 nights stay at Hotel Jen
Clean and comfortable; friendly and helpful staff.
No serious issue.

nicholas S.
November 05, 2014
Enjoyable 3 days stay at New Jen.
Cleaness, close to the City center, great view from top floor room.
Good value for money - nice and clean. Not far from Central.