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Recent customer comments

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All reviews (639)

Business travelers (144)

Couples (232)

Solo travelers (151)

Families with young children (51)

Families with older children (28)

Groups (33)

Very good
7.9
based on 639 reviews
Hotel Condition/Cleanliness
8.5
Facilities
7.1
Location
7.5
Room Comfort/Standard
8.4
Staff Performance
8.3
Value for Money
8.0
Food/Dining
6.8

9.3 Victor H.
Hong Kong
June 01, 2015
Very nice staying
Very comfortable rooms. Foods are awesome. Staffs are nice and sincere

4 Wing T.
Hong Kong
May 19, 2015
Nice place yet poor staff and location
Spacious apartment, clean kitchen and bathroom
I went there to celebrate my second anniversary with my girlfriend. Before hand I tried to email and ask to see if they can offer me early check-in, but disappointingly the staff there was not helpful, and even when I ask whether I can call beforehand on that day to check, they still reject and said I would only know when I arrive to the hotel, which is disappointing. Reception staff English is poor, and outfit not professional at all, just messy outlook. When I tried to checkin, the key didn't work and I need to go down back and forth for three times getting a key that works. The apartment was clean and spacious, with a nice living room and bedroom. Television was with poor signal reception, and quality sucks. Bathroom was clean yet a bit old, without toiletries (tooth brush and toothpaste). Towels were clean tho, and slippers provided. Quite disappointed as short stay customers cannot use their kitchenette, and if I know this in advance I won't book this place since originally I want to cook a nice meal for my girlfriend on this special day. Location totally inconvenient, located on the mid-levels and only taxi could reach there, and cost around ~25 per trip to central MTR. Generally speaking, I do believe this place is overrated and not ideal for short stay tourists given the location is not convenient and there's no shops nearby (you need to go down the hill even if you wanna get some snacks).

8.7 Juan M.
Spain
May 20, 2015
Good value for money
Value for money, friendly staff,comfortable room

7.7 masao O.
Japan
May 17, 2015
Good location value for money
Location is perfect for central area business trip
Good

8 Sue S.
Australia
May 17, 2015
A comfortable hotel
The Junior suite. The food- great buffet lunch. The location.
Excellent. The hotel is professionally run. Room service was prompt and food hot and tasty. Pleasant and helpful staff.

8.7 DONG Y.
China
June 28, 2015
spacious room nice food, friendly stuffs
spacious room nice food, friendly stuffs
it is worth of that money

9.3 Sandra E.
Australia
May 10, 2015
A delightful surprise
Clean, quiet & very comfortable
Great

9.3 Tyng N.
Malaysia
May 12, 2015
spacious room in hong kong
big room, nice staff, great view
experience was good with this hotel, receptionist allowed us to have early check in at 10am in the morning. Clean and super big room(hong Kong standard). Location easy to reach by cab(too tired till give up walking). HKD 22(standard start price) for travel in central area.

7.7 TANG Y.
Hong Kong
May 05, 2015
Excellent service and convenient location
Excellent staff service
Cater need Good location

7.7 Yareeva B.
South Africa
May 07, 2015
Nice place
beautiful view, friendly staff, free upgrade
It was a lovely place. The free upgrade really was great. Location is a bit far from the subway and requires an uphill walk. Bed was hard. Apart from that, I would definitely recommend the place.