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Recent customer comments

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based on 4651 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.6
  • Location 8.7
  • Room Comfort/Standard 6.1
  • Service 5.8
  • Value for Money 7.0
  • Food/Dining 5.1

MA. L.
February 13, 2012
2ND Time Around in USA Hostel
Accessible Location
im not quite satisfy with the services i received in USA Hostel for my 2nd booking. My booking was more or less 2 months advance. I'm requesting for a room w/ a window and what they gave was a room w/o window. They don't even offer to change our room. shower room lock was defective, shower hot water was not working properly.In fairness, the housekeeper was very helpful. If your looking for a cheaper place this might sought your budget. Just don't expect to much.

Maxim B.
February 13, 2012
worst place in the world
the WORST place in hong kong. if u want to spoil your vacation go to this so called hotel. there is NO hot water provided 24/7 and u do not know this fact before u come to the place. hot water is supposed to run in the morning hours from 7am till 1 pm and in the evening hours from 7pm till 1 am, but it can happen that it does NOT run, cause there is a water heater in the hostel. it means that if someone staying in any other room of the hostel has already taken a shower there is a big chance that u will have to wait untill water is heated!!! at the same time u have to keep in mind that there is no hot water in day hours. besides electricity problems are normal for this place. just be careful when booking a room there. ps: there is a notice next to an elevator in the building asking tourists not to use the corridors as a toilet. i hope u got enough info to make the right picture about the place named 'usa hostel'. pps:as for me i had to move to another place next morning though had booked for several nights.

Charles O.
February 12, 2012
Great location but small rooms
Located at tsim Sha Tsui
wifi is weak to connect and need to go near to the lift so the connection is better. picture shown in the web might not be the same as what you get. after 10pm they will switch off the sub lift and you need to use the main lift to go back to your room. the cleaner is friendly and make you feel that you have the home stay feeling.

Pei L.
February 11, 2012
Great location with clean room
Location, Price
expected room size for Hong Kong hostel. Clean conditions with daily room service. However, limitation on the hot water supply indeed affected our sightseeing time.

February 07, 2012
Small & Quiet Hotel that's Money's Worth
Peaceful, Affordable, Good Location
Rooms were small but enough. Location was very good & rates are excellent. Building is peaceful & clean

February 07, 2012
Small hotel, very affordable & good location
Affordable, clean, quiet, good location
the hotel location is very good. it is located in the heart of tst where shopping placs are all around and near. the hotel is clean, though rooms are small, i didn't mind. we slept peacefully as the place is quiet.

February 07, 2012
Great location but too small rooms
good location
the room of the hotel is too small and although there are security guard for the complex, but i still feel like unsafe. in addition, i feel the room of the hotel is too small, especially the washroom is too small. my husband eventual cannot turn a round in the washroom. future more, they do not supply hot water for us to shower although during the winter time.

Gael G.
February 06, 2012
Clean Room
room clean, close to Central
the place is clean and new. however the building is dirty and there was a lot a noise in the morning.

Annette F.
United States
February 06, 2012
Great location, small rooms, poor service
Convenient location, busy street at night, near public transportation, tourist attractions
Overpriced for thin towels, not replaced without special request, no bedmaking, no facilities for heating water for tea or coffee.

Garies C.
February 05, 2012
Great location but poor environment and run down.
the facilities are bad. the hotel is quite run down. some of the light fittings are dropping or loose.