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Recent customer comments

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based on 4651 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.6
  • Location 8.7
  • Room Comfort/Standard 6.1
  • Service 5.8
  • Value for Money 7.0
  • Food/Dining 5.1

Rocco S.
March 18, 2015
Price, stuff, Friendly
Was ok ,

Jacky T.
March 18, 2015
Nice staff. Good location.
The hostel is in Mirador Mansion. The building is better than Chungking. Our rooms were at the 5th floor while the reception is at the 13th floor. It's just a little hassle if you need help as you need to go up and down. Also, the free wifi is not available at the 5th floor. I think only rooms at the 13th floor can access the wifi. One of our rooms had mites on the bedsheet. Our friend wasn't able to sleep well on the first night. We had to request for bedsheet change the next day. They have free drinking water in the hallway. Our room's, 504, shower has no shower head. It's just the hose. Also, you have to be careful when taking shower as the water easily goes out to the bedroom area. But the other room was ok. But overall, the rooms were ok. The staffs are friendly. A good place for sleeping and storing your things.

Goik-Chong Y.
March 18, 2015
Good Location , Easy Access
Location, Food, Sight Seeing
It was good.

michael B.
United Kingdom
March 16, 2015
Cheap and you definitely get what you pay for
We were only staying for a few hours due to late arrival and moving to a hotel the next day. Convenient location but surly staff, no hot water, building works. Was happy to get out of there!

March 16, 2015
location.. near to shopping area.. closw to tourist spots

March 16, 2015
sometimes rates are expensive
location. location location
Need to clean those under the bed and sides of tle roon

Siok L.
March 15, 2015
Worth to stay
Location, Service and Water heater
The service was very good. They manage to get the room for 4 of us. Drinking water are provided just outside the room. Water heater is very hot and can last for the 4 of us.

Elena S.
February 26, 2015
Not that much value for money
The location of the hostel is quite convenient, however the the rooms aren't very cleaned and the only cleaning they provide is taking out the trash. The twin room had only one blanket available when we've checked it so had to request and wait for another. Going to the reception on 13th floor when necessary is quite troublesome as the elevators are for odd or even floors only and from floors other than ground floor stop only on the way down, so if you are on floor below the reception floor, take into account getting there will take some time. The elevators are quite often full, even other elevators in the building, seems like they were not planned for such people traffic. It is ok to stay here if location in Tsim Sha Tsui is your only criteria, but otherwise is not really worth it.

Elena S.
February 26, 2015
Getting worse each time
This was the 4th time I was in USA Hostel, because the location is quite convenient, even though the area is popular with tourists so it is always full and with people stopping you to buy fake watches or copy handbags. It's not feeling that safe anymore. The service is getting worse and worse every time I come here. The rooms are small as everywhere in Hong Kong, but this time the double room seemed way too small for 2 people, never had such a small room here before, also the bed had only one pillow and one blanket. I went to request another set to the reception and after some time finally got the second pillow, but not the blanket. Even requesting it several times, the second blanket never appeared. The cleaning staff is also getting worse. The beddings this time seemed like already used, and even though they claim to change them every 3 days, they haven't changed them even once durinng 7 nights. The floor is not even swept, and there were long black hair and lot of dust under the bed, so the room wasn't cleaned when the guests have changed. The reception staff aren't exactly helpful either, except for 2 guys, who seemed to be willing to help or answer questions, the others seemed like you are bothering them with your presence.

Hacksun H.
South Korea
February 25, 2015
Location,but too late process
it is located very conveniently in center of city,near by convenient store.but no window, too small room