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Verified traveler reviews

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Good



based on 4652 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.6
  • Location 8.7
  • Room Comfort/Standard 6.1
  • Service 5.8
  • Value for Money 7.0
  • Food/Dining 5.1

Suzette P.
Philippines
September 30, 2014
Near prime location
neat and clean
like the location

teresita S.
Philippines
September 28, 2014
water dispenser hot and cold is not reliable
location, location and location
okay

romeo B.
Philippines
September 28, 2014
one staff was grumpy
not good service

parinya S.
Thailand
September 28, 2014
USA Hostel = Cool
Location, Staff Friendliness, a-place-to crash
Great time. Staff were friendly- reasonable and covenient

Kreighdon M.
Philippines
September 26, 2014
Usa hostel
Location was good. Acessible. Room was good not too small. Lift was too tight. Perhaps an improvmnt

HAPPY P.
Philippines
September 25, 2014
Worst Hostel to Stay Ever!!!
Will definitely NOT coming back!!!! - long queue at the lift lobby - renovations on going on the room where we stay - almost throw us outside early in the morning because they will fix leaking aircon then do all the renovation works already the whole day. Come back at 6pm the work is still ongoing. - not safe as somebody will enter your room with your things inside. -noisy at night, can hear doors banging - staff not polite, they do not value customer satisfaction and the thought that "CUSTOMER IS ALWAYS RIGHT"

Patrick N.
Australia
September 23, 2014
To stay or not to stay at the USA Hostel?
Location, Location, Location. That's about it.
The overwhelming best attribute about this hostel is its location. Being right in the thick of the TST precinct of Nathan Rd, you can't ask for more. There are shops, money changers, bus and MTR stations, and restaurants galore all around this hostel any which way you turn. You are right at the epicentre. But the online illusion that you are getting an under-priced, diamond-in-the-rough just because of its location inside a "mansion" (as the name suggests) is soon dispelled when you get to the elevators to head to the 13th floor where the reception is located. If you are lucky, you will have the cramped lift lobby to yourself; if not, be ready to be squashed with a sea of humanity inside a tiny space. The reception staff are friendly and hardworking enough, but the area itself is so small it is strictly single file only. Oh, the smell of life in all its glorious daily Hong Kong grind is patently obvious the moment you exit the lift to head to reception. You see, Mirador Mansions where the hostel has rooms, is also home to numerous private businesses and homes. It really is an Ali Baba's cave of wonders if you treat this place like an adventure. But if you are seeking a 5-star holiday experience, this ain't even close to it. We had one of the "newly-renovated" rooms. It had no windows and the mattress was rock hard. The saving grace was the shower's strong water pressure. Oh, be ready to hear people slamming doors, talking loudly and dragging furniture throughout the evening. A 1-2 night stay would be OK for the budget traveler. Anymore and I think the friendship would be stretched.

Sazlina K.
Malaysia
September 22, 2014
Poor living condition
Bad experience.

See Y.
Malaysia
September 21, 2014
Cheap hotel
Out of Cheap, nothing much to stay.
The owner bring us to another block which is different from our booked room. Will not stay at this hotel again.

Sherenelle B.
Philippines
September 21, 2014
Short stay
The room is new according to the staff is its quite clean. Location is near MTR stations so its a big advantage. The building has a guard at the only entrance open after 10pm
We booked the room through agoda but when we checked-in the staff made a hard sell to upgrade our room. Initial additional charge was $400hkd. After haggling for over 30min they agreed to give the upgrade at $200 then additional $50hkd for late check out. We were ok with it but then when we get to the room there were no toiletries/towels and no wifi contrary to what's advertised. Maybe I misread their ads but aint toiletries supposed to be standard? We were also locked out from the room at around 11am when we paid for late check out at 3pm. We had to go all the way to their office on the 13th floor, our room is on the 4th. The building's corridors are quite dirty and messy, somewhat dilapidated.