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Recent customer comments

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based on 4651 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.6
  • Location 8.7
  • Room Comfort/Standard 6.1
  • Service 5.8
  • Value for Money 7.0
  • Food/Dining 5.1

Tan Q.
July 07, 2014
Good location. Thats it
Good location. Next to mtr Room relatively clean Staffs service ok, though money grumbs.
Stay is managable. You pay for what you get, however they have a money mind instead of a customer mind. Overall its a better hostel compared to its peers around

Jerome D.
July 07, 2014
Not bad, but also not good
place is secured using key card
Desk staff (guy) was a bit unaccommodating and unfriendly. Left us more than 30 minutes from check-in time before we found our room, which was located on another floor with no sign/direction of it. Despite that, once inside the room, it is still good. The place is secured with double key card lock.

Myrla C.
July 03, 2014
Budget, not safe
The hotel is located near tourist destination but the way to our room is not safe coz u need to pass by a dim area and our hotel room's door is hard to lock.
Our room is located on the 3rd flr which looks unsafe since u need to pass by what it looks like residential area with lots of people transacting illegal business. The flr is where the garbage collection is located, its unclean. Our door is hard to lock and it was left open by the cleaners while we are out, good thing nothing was lost. Assistance is hard to get since reception is located at 13th flr and we are on the 3rd flr and they dont have an intercom phone for assistance, you need to go all the way up. Elevators are always full.

Ma S.
July 01, 2014
Our stay is worthwhile. It's fit for the budget
Affordability, convenience and value for money
It was good experience. We will come back and stay in this hotel again.

Theresia T.
June 29, 2014
Great location
Location, wifi, close to thim sha sui mtr
It's very close to Tsim Sha Sui MTR station, located at Nathan road. There's airport bus stop in front of the building. The room is small, well it's cheap anyway so don't expect much. Hot water available from 7am to 12pm and 7pm to 12am. The hostel actually located in a share building so don't be surprised. I recommend this place if you coming to hk to shop and spend most of the time outside

Reymond C.
June 27, 2014
Very small room, beware of hidden charges
Location, staff,
I paid for wifi but theres no connection. Only selected room has wifi. Over,all stay is not so fine

Nadra R.
Trinidad & Tobago
June 26, 2014
OK, could be better
Location, unique environment, clean on arrival.
The USA Hotel was okay. As others said it is within a high rise building and the downstairs could be uncomfortable for some. I actually enjoyed this unique atmosphere. There was a security guard at the elevator. The price is expensive compared to everything else in Hong Kong. You could definitely find somewhere better for cheaper. The building was dirty but the room was clean on arrival. 'Room service' consisted of throwing a sheet over the bed, including over our belongings. The shower attachment was broken meaning you had to McGyver something to get it to remain in place for a shower, or use it as a handheld. There was a mild odour from the drain. The TV did not work and no help when I complained. One staff was very friendly, the other was indifferent. I left early at 7.30 AM when the office was closed and am waiting for the security deposit to be returned to my bank account. The hot water cooler was refilled regularly. The best thing about this was the large window. You got some view of the late night lights. If you decide to stay, I recommend taking the guaranteed window. A claustrophobic person would not be comfortable without it, considering that the rooms in Hong Kong are so small.

June 25, 2014
friendly staff, good place for short visit
location, price, friendly staff

Dhanapat P.
June 25, 2014
The hotel building is very old, dirty and the elev
The hotel building is very old, dirty and the elevator has to be at least waited. No towels are provided

Harry J.
June 22, 2014
location, budget and centrally
not good for children