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Agoda Verified Reviews

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based on 4647 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.5
  • Location 8.7
  • Room Comfort/Standard 6.1
  • Service 5.8
  • Value for Money 7.0
  • Food/Dining 5.1

4 Danica D.
April 17, 2016
We were asked to deposit 1000HKD for no reason. Their office hours is from 9am-4pm. We advised them that we will have early check out at around 7am to catch up with our flight. To our dismay,the office is still closed. We really have to go for us not to miss our flight. The refundable 1000HKD were not returned. This is the worst hostel i had!!! Beware of their modus! Its not just us who experienced it. We had the same scenario with a group of 4 travelers.

4.4 ai M.
April 16, 2016
Bad experience
Room is dirty, noisy (partition wall),no fridge, can't open TV. Even toilet door are not fully cover,1/3 was uncover at the top.

7.2 Avelino T.
April 16, 2016
very good location
Prepare cash for key deposit

April 16, 2016
right position, better to live

6.8 NUR R.
April 15, 2016
hong kong
value for money

8 John A.
April 06, 2016
usa hostel is very affordable
usa hostel is very near the city

3.6 Md H.
March 31, 2016
Sorry first and last

3.6 Md H.
March 31, 2016
Sorry...First and last..

6 Dang N.
March 18, 2016
Good Location but Too Long Check In
Some Chinese came after us but they're served check-in first because they didn't book by agoda. I think they should to rename their hotel to China Hotel. Maybe they like chinese traveller than foreign guest.

6.3 Bryan D.
March 17, 2016
Not what I have booked!!!
free water, free wifi , location
Location of the hotel was really strategic. Being on the busy street of nathan road, it is very accesible to MTR and bus station. But as what i have read about the reviews of others who used to stay along Mirador / chungking mansion, I have experienced the same. At first, they were offering me a road quite different from what I have booked in advance. Since I have selected the room on the basis of accommodating 4 adults and a child, was surprised that the staff is offering me a room WITHOUT a window, with 1 double deck bed and a single bed from the original 2 queen size bed. what made me even frustrated is that they are offering me a better room but in exchange to additional 300 hk$ , which later on upon negotiation , has been lowered to 200. And guess what, I have received that room with the same specs on my pre-booking transaction after the payment. But a good point about this hotel is the availability of FREE WAter, just what i have observed on other hotel within mirador mansion, there are few that offers it and usa hostel is one of them. ALso the heater works perfectly fine , but TV in rooms offers only 4 cable channels. Overall, despite the disappointment, it was a good stay.