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Agoda Verified Reviews

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based on 4647 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.6
  • Location 8.7
  • Room Comfort/Standard 6.1
  • Service 5.8
  • Value for Money 7.0
  • Food/Dining 5.1

Chai N.
September 13, 2013
Worst experience stay with this hotel
good location,
they dont allow early check-in, unless you request so, the staff is not helpful at all, the hotel environment is messy, dirty. The room got smoking stinky smell, the staff don't change the bed sheet for you, i just found out they only pull out the bed sheet and fold it back again(because od the same stain appear)!! the hotel don't provide you blanket. the bathroom is way too small. the mirror is crack. the aircorn is cold.

Leo P.
September 13, 2013
Right in the central of Kowloon
cheap, location, ncity view from room (corner triple room)
It was the second time I stayed in USA Hotels. I like to stay here because it is located in the central of Kowloon, close to Ferry port, TST MRT station, and Airport Express terminal. The room itself is actually very simple narrow room but the AC and hot water worked well. Hot water only available in the morning 7 until 12pm and in the evening 7 until 00am. The main elevator also only works from morning until 10pm, after 10p you have to walk to another elevator. After all, I will stay in this hotel if I come again to Hongkong simply because of its cheap price as compared with other similar hotels in Hongkong and its good location.

September 12, 2013
no hot water, rude custumer service
rude custumer service when feedback the hot water machine is spoiled

anthony P.
September 10, 2013
very bad staff service
location, shopping, more shopping
the location is very accessible to everything, like shopping center and transportation. but we experienced a very bad service from the staff, not only us but the rest of the guest who stayed in the hostel.

eunjoo C.
South Korea
September 09, 2013
clean and convinient
clean room, located center, cheep

yang L.
September 08, 2013
Overall good
Location, services,clean

Nitipon S.
September 05, 2013
Small room but comfortable , see through rest room
Location , proper price

United Kingdom
September 05, 2013
Friendly staff,, no windows in room, central
cheap, clean room, near airport bus stop
fine, no hassle, safe, good staff, some hassle with lifts, they have many rooms throughout the Mirador. building and act for many different guest housess they make staying in Hong Kong affordable

Tan L.
September 02, 2013
You get what you paid for
Minute to MTR station
The receptionist was nice. I was checked in the room myself. And she gave me a twin single bed room for me. And while I was waiting for room check-in, I heard the same receptionist explained to another customer that the hostel provided facilities including free storage of luggage when next day he decided to check out. But the fact is not true ! The next day when I checked out, I intended to leave my luggage at the luggage room, and the same receptionist told me they would charge for luggage fee. Oh Gosh ! This is not good ! They are giving free luggage storage for black customer but not Chinese from Asia !! This sound like discriminate to me !

Dennice P.
August 29, 2013
Value for money fast wifi
near shopping malls,fastfood and restaurants.
Value for money,near restaurants and subways. Budget friendly. Accessible to MTRs and shopping centers.