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Recent customer comments

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based on 4659 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.6
  • Location 8.7
  • Room Comfort/Standard 6.1
  • Service 5.8
  • Value for Money 7.0
  • Food/Dining 5.1
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Thomas W.
January 31, 2013
It's interesting, definitely not bad, nor good
Its in the "middle" of the city, Everything is reachable within minutes, its clean, its convenient, its cheap
The Honkies prefer the "vertical" way. I didn't realize that its possible to build a complete business like a hostel on a single floor of a house, but yes, one hostel after the other. The USA Hostel is for sure one of the better ones in this house. The business is a proper business with a real reception and everything, just on the 13th floor. The Room I had was equipped with an aircondition (which could use some cleaning [bacteria cleaning] cause it smelled a little bit funny), also I had a TV (with 3 chinese channels), a double-bed and a shower&toilet which was small but okay and twice a day with warm water. It is referred as the "Double Deluxe room". I can recommend it for people who don't care about the definition of "deluxe". Who needs a clean bed, a hot shower (in the morning and in the evening with warm water), filtered tap-water on the floor and some privacy is definitely on the right place. Someone who is used to proper hotel-rooms should go for something from 80-100€/day up. But hey, you are in a very busy area of hong kong. Go out, have fun, enjoy the markets and everything else there.

Lidya Y.
January 31, 2013
value for money
the hostel located in a good location, the room was clean and neat,the staff is friendly and helpful. overall satisfied.

Bevin G.
New Zealand
January 29, 2013
Receptionist is awesome
Location for sure espescially if you're a shop-a-hollic
small room but hey, you get what you pay for so don;t complain. a bit musty and bathroom door doesn't shut (cosy? yes) air con works and is a life saver in the blazing heat. a bit confusing to find but once you do, it's ok to navigate around and out of mirador mansion.

kharen C.
January 25, 2013
Great location
the hostel has a great location and is very near the mtr station. the room was clean and the bed sheets as well. there are a lot of shops and restaurants around the area, like 7/11 and even mcdonalds across the street is open 24 hours. as it is a hostel, don't expect too much. you just expect what you've paid for. i suggest you booked the rooms with windows; it has a bigger floor area that you can move around. not ideal for longer stay. the only problem i have encountered is the "lift", since the building caters several hostels and residential units as well. you may expect delays, 10-15 minutes.

Yessi S.
United States
January 25, 2013
small but clean
near mtr station
small but clean, near mtr station. no doors on the bathroom

Tan G.
January 25, 2013
Great location and excellent service provided
close proximity to tst mtr
our stay was pleasant and complemented by the good service rendered by the managers of the hostel. a good 3 min walk could bring you right to the doorstep of the tst mtr. wifi provided was accessible and fast. although it was a budget accommodation, room service was provided during my 5 nights stay in hong kong (ie. blankets folded, sheets pulled, soap refilled and rubbish emptied). check in and out was swift and easy. security was good. one particular incident that deserves mention is the fact that one of the staff even helped us to open the door of the hostel as my fellow traveller was out with the key and we could not contact him. the only bad thing about the hostel is the size of its elevator. one elevator can accommodate a maximum of 8 guests which extends the time to wait for the lift especially when guests are transporting their luggages. overall, the place is a must stay for budget travelers.

yupaporn K.
January 25, 2013
great location but samll room
great location!
it's good idea for shopping and sightseeing trip. rooms are small but it's find if you are not stay in the hotel for the whole day. good location and very convenience for both mtr and bus!

Stephanie S.
January 24, 2013
Service With smile
Like give poin hotel
Location strategis near mtr.avenue of star.centre ferry

Austin N.
United States
January 23, 2013
A lot of noises but no wifi near the bedroom
Location, location
At first the manager seems very helpful but I discovered that he had changed my room to the 10th floor section. OK, no big deal but it is affecting the quality of my stay at this hostel. There was loud remodeling and construction noises next to my bedroom which had prohibited me to sleep to adjust to the time difference between USA and HK. This was not disclose to the information of booking to my stay which is considered a violations to consumer rights. The cutting and hammering noises are continuous from 7 am to about 7 pm all day long. Then someone walks in my room unannounced while I am trying to sleep which is really creepy for me. Also, internet wifi was not available at the 10th floor by our rooms as it had stated on its website. Their solution was for me to to go up to the 13th floor office if i need to use the internet......... I had been to other hostel and this is definitely very disturbing and not satisfied for me. Sorry, but this is definitely not what it had described in, which is where I booked this room from.

Amy D.
United States
January 23, 2013
Convenient location but very low end bldg/service
Adjacent to MTR subway
Location is great, but the building is old and unkept. The hostel is on the 13th floor of a commercial/mixed used with several other low-end hostels, residences and other home businesses. Our room is on the 10th floor, there's no hotel phone in the room, so we had to take the elevator or walk 3 flights of stairs to talk to the management. The elevator near our room only operated up to 10 pm. After 10 pm, we had to walk to the middle bldg. elevator which meant going thru hanging laundry, non-so-friendly local residents, uneven floors, which felt un-safe. Hot water in the bathroom only operated between 7-12 am/pm. Water pressure is low. My towel was dirty and I had to take it to the management for replacement. The bathroom is the size of a half bath. This hostel is not for travelers with children.