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Recent customer comments

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based on 4659 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.6
  • Location 8.7
  • Room Comfort/Standard 6.1
  • Service 5.8
  • Value for Money 7.0
  • Food/Dining 5.1

Diana Z.
November 23, 2012
Great Location room is small but OK
Near in MTR Station
We arrived in USA hostel before 2pm as stated in the booking ticket that we can check in 2pm. But upon arrival in the front desk the staff told us that the check in time is 6pm because the room is under renovation. We came from Macau and expecting to check-in by 2pm but the staff did not accommodate us. The staff is not that friendly. Even for their KABABAYAN they are rude and not accommodating.

Esther K.
November 23, 2012
Simple and nice
we are staying in a 2 single beds room and the place is just clean & comfortable although it is small as is located nearby the mtr tsim tsa tsui station exit d1..walk to the left and you will see the mirador mansion within 1 minute (opposite isquare)..there are 2 type elevator there, one for odd number floors and the other is for even number floors, so choose accordingly otherwise u will need to walk by the staircase..

Ajith S.
Sri Lanka
November 22, 2012
poor service and unfriendly staff hotel
unfriendly staff
it was really a bad experience for us in the hotel. we didnt get the rooms we ordered online and we were cheated by them, i have been to many a times to hongkong and never experienced anything like this. the lady who was looking after is so unfriendly and we could not ask anything from them. when we went to the hotel we were taken to the 14th floor room , as we heard it was not a hotel room, it was not belong to them as well. and when we asked for direction to the room from reception they tolled us to find it buy our self, and there were few tourist there also facing the same problem. and the rooms were dirty, no soap. there were no towels, toilet light was not working and they only changed it next day. it was the worst accommodation i ever had

Nerida V.
November 22, 2012
Great location but small rooms
selling points
USA Hostel for me if i rate it is only C. Because our accomodation is not so much good. There is a TV but we can not watch no signal, we waited to fix but no one fix until we left the hotel, and also the man in the counter is not good.

Eliseo P.
November 21, 2012
Great Location just beside the MTR TST Station
It is in the middle of everything in Hong Kong
I have stayed in the USA Hostel for five times already. I find it very affordable and conveniently located in the middle of Hong KOng. the shops are just around the hotel including many interesting places like the museum and the many tourist spots.

Andhika N.
November 21, 2012
Great location but small rooms
located in Tsim sha tsui
great location but small rooms. i stay at usa hostels with 2 friends and book triple room. price is cheap. small room. near to many shopping center in tsim sha tsui area. near to mtr station and bus station.

kalen K.
November 20, 2012
Small but clean hotel
Good price
Is a small and clean hotel..but the staff are not so friendly.the price is reasonable..great location,just beside the mrt station but the building is a bit old,the only bad things is that we have to wait for a few minutes for the lift..but overall is a good stay

November 17, 2012
Great Location
I stay for one night here, very convenience location with MRT stations and all amenities around.Free shuttle bus to the Kowlong Station is just 5 minutes walking distance away. Save time and money. Good and polite staff, very helpful and work very fast

Mary C.
November 15, 2012
what you expect on a hostel
wifi was great
room really small but is what you expect on a hostel. cheap but wifi was great

Noel L.
November 15, 2012
Great location but small rooms
location and low rates
I've read about some negative comments about the hotel, so my family is quite worried to see the place by the time we get there. Fortunately, it wasn't that bad at all, our room is small though but it was just right for the price we paid, the toilet fixtures, showers were all working... there's a free wi-fi, only the TV has 6 channels and in Chinese,so my kid misses the cartoon shows. The place is conveniently located, it's beside the entrance/exit of MTR station, and at the ground floor there's a7 eleven already, and it's just a walking distance to art museum and avenue of the stars. If I will go back there again, I will choose again room 508..twin bed.