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Recent customer comments

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based on 4647 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.6
  • Location 8.7
  • Room Comfort/Standard 6.1
  • Staff Performance 5.8
  • Value for Money 7.0
  • Food/Dining 5.1

Mary C.
November 15, 2012
what you expect on a hostel
wifi was great
room really small but is what you expect on a hostel. cheap but wifi was great

Noel L.
November 15, 2012
Great location but small rooms
location and low rates
I've read about some negative comments about the hotel, so my family is quite worried to see the place by the time we get there. Fortunately, it wasn't that bad at all, our room is small though but it was just right for the price we paid, the toilet fixtures, showers were all working... there's a free wi-fi, only the TV has 6 channels and in Chinese,so my kid misses the cartoon shows. The place is conveniently located, it's beside the entrance/exit of MTR station, and at the ground floor there's a7 eleven already, and it's just a walking distance to art museum and avenue of the stars. If I will go back there again, I will choose again room 508..twin bed.

Blessilda B.
November 14, 2012
max 2 nights stay will do
near tsim sha tsui MTR station
small room, quite clean. you have to pay if you leave your baggage when you check out. location is good, near tsim sha tsui mtr and walking distance to star ferry, tsim sha tsui promenade.

Nhu P.
November 14, 2012
Good location
Good location, a few steps to Tsim Sha Tsui MTR station, located in the city centre of Kowloon.
In spite of small room, I do love this place due to its advantages of location. The room is very clean and facilities look new. Nut the service needs improvements, the owner needs more smiles to the guests.

Joanna K.
November 14, 2012
Small room located outside rubbish chute
Pro : cheap price Con: 8D7N stays with 1 time room service
We are very suprised that the rooms located 3rd floor near rubbish chute at center court of the mansion. Reception counter at 13floor, receptionist was unfriendly, towel have to take it to them to exchange new small one. Bedsheet dirty with dust. 1st night came back, no room service, went up to check with him, he said every 2D 1 room service, 2nd night went back still no room service, went up to check, said every 2N 1 room service, 3rd night still the same, till 4th night then they cleaned the room. Stayed for 7 nights, only provide one time room service. Last day when wanted to check out room in the morning, went up 13floor, the small office room was locked,nobody working, with a notice saying, those who wanted to check out pls do it the night b4. so we wasted HK$100 deposit.(The receptionist never mention anything during check in) I'll never choose this hostel!

Wai S.
November 13, 2012
Good location
A lot shopping centre nearby
Room is very small but tidy, good price and excellent location on food and shopping.

November 11, 2012
Good location
good location
room too small and dirty. Most service is self-service.

Wilfredo C.
November 11, 2012
Convenient place to stay for shoppers..
For visitors who intend to shop mainly in Hongkong, the place is very convenient for shopping as it is along Nathan rd at Tsim Sha Tsui. Though the rooms are quite small, it was enough to fit 3 adults. We stayed only for 2-nights so it is affordable enough as a place where we can safely sleep after a day-long of shopping from store to store.
The minus point though, is we were required to pay an additional HkgD 300 as a deposit, despite nothing was mentioned about it during my on-line booking/payment with Agoda. The hostel's receptionist said it is a "deposit" to cover for the cost of our room's keys (in case we lose it) and "others". We were instructed to just leave the keys inside the room after we check out (as we had to leave for the airport around 6am). I made the payment for such "deposit" via credit card and the hostel's receptionist (or in-charge, as she's the only one taking care of all the guests checking-in)informed that if everything is ok after we check out, the said deposit will be credited back to my credit card account. To date (or 17days after we've checked out, left the keys inside the room, kept everything in order inside the room, then locked it) however, the deposit is not yet credited to my account..

November 09, 2012
Poor services!
Very old building and the room is bad! but very easy to find the location!

Mike W.
November 09, 2012
USA Hostel, Hong Kong, Hong Kong
good location
Don't talk about smiling face, the tone was very rough and unfriendly. The shower is of glass door. When one went to the toilet the other people had to leave the room. Absolutely kinky!!