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Recent customer comments

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based on 391 reviews
  • Hotel Condition/Cleanliness 5.8
  • Facilities 7.0
  • Location 8.8
  • Room Comfort/Standard 5.7
  • Service 5.8
  • Value for Money 6.7
  • Food/Dining 4.8

Gregroy P.
January 30, 2015
Budget room
Price location
Ok but I got the room right near the entrance so constant door slamming also the hot water system is very noisy so disturbing everyone someone uses it. Take ear plugs to help. The location and staff are great.

Alexander H.
January 16, 2015
it is average
location and price

Suchart T.
January 03, 2015
near everything

Althea T.
December 03, 2014
You can do better
location is near MTR, there are nearby stores and resto and i square mall is right across
it has the basic necessities, that's it. Customer service was bad, staff was rude, reception was not accomodating. If your looking for a budget hotel, im 100% certain you can do better than this.

Mar U.
December 02, 2014
Venetian Hostel
Nea the MTR, Near the shopping centers, near city attractions
They charged us extra just to have "window" rooms. That's 400 dollars more. Poor service. The rooms are not like the ones in the photos. Comfort rooms are not clean.

Charlene A.
November 23, 2014
You get what you pay for
You basically get what you pay for. Hostel is not ideal for girls that don't feel comfortable seeing a lot of people staring outside. Room was small but okay, if you're only looking for a place to sleep, and only sleep. This is it. Don't leave your food out because there are tiny cockroaches all over. But all in all, was okay.

Ernesto A.
November 14, 2014
Not the room that was booked.
Near mtr and shopping.
Good but not what I have expected.

Maria D.
November 10, 2014
False advertisement
The only good thing in this hostel is its location. The rooms advertised are not the ones you will get when you check in. The management asked us to pay more because we requested for 2 adjacent rooms. They said they can only give rooms without windows. We had no choice but to pay more so we can get 2 adjacent room, but ended up getting a room which was worse than the standard one we paid for. No wifi, small bathroom, and far from the other room we also paid for (we were 2 families when we checked in). Also, they promised to give us service towels but we didn't get anything until we checked out. The management deceives their guests which is bad business ethics.

mega L.
November 09, 2014
small room
only close to MTR station thats all
When check in I have to wait for the room i've booked, the room very small even to keep my luggage is confuse, they arent clean the room everyday.

peter S.
November 05, 2014
It's good and worth it.
The location is convenient. The room is clean and the staff are friendly.
It's nice and we felt comfortable the staff are friendly and it's also convenient.