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Recent customer comments

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Excellent



based on 473 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 8.7
  • Value for Money 7.8
  • Food/Dining 8.1

Mower M. from United Kingdom
Couples
Stayed 3 nights in March 2016
A little bit upset bout it
Always hear W hotel how grand how good about it,but was upset they don't even provide free wifi like all others hotel do in the world , not worth paying $500 for a night with such a small room and no free wifi hotel😓
Reviewed March 31, 2016

PEI L. from Taiwan
Couples
Stayed one night in March 2015
good
clean, location ,service
good
Reviewed March 11, 2016

Tuan C. from Australia
Couples
Stayed 4 nights in February 2016
Nice hotel, contemporary design
Design, staffs, location
Right next to Kowloon station, highend shopping center, nice habour view, nice facilities, great and helpful staffs, so everything make it a bit pricy. I have no complains on the price except internet in 1000HKD for 7 days is too much!
Reviewed February 19, 2016

Bou T. from Singapore
Business travelers
Stayed 3 nights in January 2016
Perfect location!
location, location, location!
Breakfast spread was sumptuous. Right in the heart of Hong Kong, well situated at Kowloon MTR station. Convenient for transfer to airport too.
Reviewed February 06, 2016

Keemin C. from Singapore
Couples
Stayed 3 nights in January 2016
Old and Dilapidated
Cleanliness was really awful with the bathroom and toilet smelling of pee. Many things were broken including the phone (with screen), the bathtub stopper, the bathtub water inlet switch etc. The furniture was old and worn out. The jagged edges of the coffee table were so sharp that they cut my wife's knee quite seriously when she was sitting down onto the couch!
Reviewed January 31, 2016

Sirin P. from Thailand
Couples
Stayed one night in December 2015
Kowloon airport express is at the corner of hotel!
great view, comfortable beds, hotel amenities
you can do In-town check in from Kowloon airport express which is located on Basement floor (same building with W Hongkong)
Reviewed January 24, 2016

chong W. from Macau
Couples
Stayed one night in October 2015
W Hong Kong Hotel
food,staff performance,location
Reviewed January 05, 2016

Lichi C. from Taiwan
Families with young children
Stayed 2 nights in December 2015
Friendly Staff
Good food, good location, excellent service
Reviewed December 31, 2015

Ramdeep S. from United Kingdom
Couples
Stayed 5 nights in December 2015
Great hotel
Location, luxury, comfort
Great stay, lovely hotel, great location and service.
Reviewed December 30, 2015

Robert D. from Canada
Business travelers
Stayed 2 nights in December 2015
Excellent hotel with a great vibe
The pool on the 76th floor, the Woobar and very cool rooms
Stayed there twice on our trip to Southeast Asia. Great hotel. Great vibe and good location.
Reviewed December 23, 2015