arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 466 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 8.9
  • Room Comfort/Standard 9.1
  • Service 8.8
  • Value for Money 7.9
  • Food/Dining 8.1

Bou T.
Singapore
February 06, 2016
Perfect location!
location, location, location!
Breakfast spread was sumptuous. Right in the heart of Hong Kong, well situated at Kowloon MTR station. Convenient for transfer to airport too.

Keemin C.
Singapore
January 31, 2016
Old and Dilapidated
Cleanliness was really awful with the bathroom and toilet smelling of pee. Many things were broken including the phone (with screen), the bathtub stopper, the bathtub water inlet switch etc. The furniture was old and worn out. The jagged edges of the coffee table were so sharp that they cut my wife's knee quite seriously when she was sitting down onto the couch!

Sirin P.
Thailand
January 24, 2016
Kowloon airport express is at the corner of hotel!
great view, comfortable beds, hotel amenities
you can do In-town check in from Kowloon airport express which is located on Basement floor (same building with W Hongkong)

chong W.
Macau
January 05, 2016
W Hong Kong Hotel
food,staff performance,location

Lichi C.
Taiwan
December 31, 2015
Friendly Staff
Good food, good location, excellent service

Ramdeep S.
United Kingdom
December 30, 2015
Great hotel
Location, luxury, comfort
Great stay, lovely hotel, great location and service.

Robert D.
Canada
December 23, 2015
Excellent hotel with a great vibe
The pool on the 76th floor, the Woobar and very cool rooms
Stayed there twice on our trip to Southeast Asia. Great hotel. Great vibe and good location.

CHAN P.
Hong Kong
December 20, 2015
perfect hotel in hong kong
service, location, food
nice view, best location, good service

CHAN P.
Hong Kong
December 20, 2015
Perfect hotel in HK
service, food, and entertainment
very good service, nice view, and good location, very close to mall

Thanannop T.
Thailand
December 15, 2015
Best location to shop
Location, Dining, Sceneric spot
Convenience to shop at Elements, Staffs are very good, and food experience is awesome.