arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 626 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.3
  • Location 7.7
  • Room Comfort/Standard 7.1
  • Service 7.0
  • Value for Money 7.3
  • Food/Dining 6.0

Joshua C.
United States
January 03, 2016
Over priced below average
Location
Overpriced below average hotel. The room stank of cigarettes and there was a big patch of mold growing on the carpet/ wall.

Kwee L.
Singapore
December 31, 2015
Nice and simple hotel
Location, pricing, services

Lau P.
United Kingdom
December 29, 2015
A value for money hotel
location
The price is ok although the hotel is quite old

Benedictus K.
Singapore
December 24, 2015
Located near many famous food stalls.
Cleanliness. Helpful staff. Simple.
Hotel management to seriously consider to replace with thicker pillow, Best to ask for extra pillow, I finally got good sleep on fourth and fifth nights. Try to get a map of MTR, plan your outing properly and you'll find using the nearer Austin station is much better than Jordon (quite a distance) even if you need to inter exchange between rail lines. Counter staff is helpful, book taxi at 5am, flat rate HKD210 to airport.

Nicola K.
United Kingdom
October 24, 2015
what you'd expect for the price
location
Hotel was fine for what we paid. Wasn't expecting it to be swanky! Good location and close to what we wanted.

chooi K.
Malaysia
September 23, 2015
Location
Clean, tidy and welcome
Staff are pleasant and room is tidy but a little bit far from subway.

WEE Y.
Malaysia
September 19, 2015
West Hotel
acceptable
good

Uurtsaikhbaatar B.
Mongolia
September 16, 2015
Nice location and service
Location
nice

Hendri H.
Indonesia
September 14, 2015
Standard Hotel
Clean, pretty good location, near to the MRT
The bed is too hard, pillow too soft

Miyoung L.
South Korea
September 09, 2015
Good
Comfortable location clean
Not bad for staying 3 days! It was good for us :) It was easy to get a subway station!! Thank you!