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Recent customer comments

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Very good



based on 632 reviews
  • Cleanliness 7.4
  • Facilities 6.5
  • Location 7.7
  • Room Comfort/Standard 7.1
  • Service 7.0
  • Value for money 7.3
  • Food/Dining 6.0

Chia L. from Taiwan
Solo travelers
Stayed one night in September 2014
ok
ok
Reviewed September 12, 2014

Jiansong T. from China
Business travelers
Stayed one night in September 2014
good
cleaning service comfort
Reviewed September 11, 2014

TAN H. from Singapore
Groups
Stayed 3 nights in September 2014
review
price,location,size
overall was good except the bed was too hard and the pillow is too soft
Reviewed September 07, 2014

Xinni S. from Singapore
Groups
Stayed one night in September 2013
Bed is as hard as a rock
Good location and that's just about it.
Reviewed August 07, 2014

Law H. from Hong Kong
Business travelers
Stayed one night in March 2014
ok
clean, staff is nice, good location
Will book next time!
Reviewed July 18, 2014

Kwok C. from Hong Kong
Families with young children
Stayed 2 nights in July 2014
Not bad
comfortable, convenience & clean
overall is good, but one vital factor is really unacceptable (cannot control air-cond temperature, either can be ON or OFF)
Reviewed July 15, 2014

Jordan B. from United States
Solo travelers
Stayed one night in June 2014
Grimy and depressing
Close to MTR station and restaurants
Not a nice hotel- grimy, with absolutely no attention to detail. I stayed here because it was right next to the Kowloon MTR station which offered a quick escape to the airport. Vastly overpriced, but worth it for MTR riders who don't feel confident navigating the city with an international flight looming.
Reviewed July 14, 2014

Lee K. from Malaysia
Families with young children
Stayed 3 nights in June 2014
Great
Clean n tidy
Feel comfortable when staying in west hotel.. Very clean n tidy
Reviewed July 03, 2014

Yin Y. from China
Families with older children
Stayed one night in June 2014
enjoy hong kong life style , busy but politely
clean, effectively and efficient
best choice for family,safe and covenience for shopping and eating, special at night
Reviewed July 01, 2014

Siew S. from Malaysia
Families with young children
Stayed 3 nights in June 2014
Very near to MRT station just 5 mins walk.
Convenient, easy access to MRT and friendly hotel staff
We found a very tasty local dim sum restaurant just opposite the hotel. They served variety of dim sum and you should not miss it. In term of cleanliness of the room, i think the management of the hotel should need to do refurbishment of the rooms. The carpet is a bit dirty and smelly. Overall convenient access to MRT and public transport.
Reviewed June 19, 2014