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Recent customer comments

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Very good

based on 628 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.4
  • Location 7.7
  • Room Comfort/Standard 7.1
  • Service 7.0
  • Value for Money 7.3
  • Food/Dining 6.0

Jiansong T.
September 11, 2014
cleaning service comfort

September 07, 2014
overall was good except the bed was too hard and the pillow is too soft

Xinni S.
August 07, 2014
Bed is as hard as a rock
Good location and that's just about it.

Law H.
Hong Kong
July 18, 2014
clean, staff is nice, good location
Will book next time!

Kwok C.
Hong Kong
July 15, 2014
Not bad
comfortable, convenience & clean
overall is good, but one vital factor is really unacceptable (cannot control air-cond temperature, either can be ON or OFF)

Jordan B.
United States
July 14, 2014
Grimy and depressing
Close to MTR station and restaurants
Not a nice hotel- grimy, with absolutely no attention to detail. I stayed here because it was right next to the Kowloon MTR station which offered a quick escape to the airport. Vastly overpriced, but worth it for MTR riders who don't feel confident navigating the city with an international flight looming.

Lee K.
July 03, 2014
Clean n tidy
Feel comfortable when staying in west hotel.. Very clean n tidy

Yin Y.
July 01, 2014
enjoy hong kong life style , busy but politely
clean, effectively and efficient
best choice for family,safe and covenience for shopping and eating, special at night

Siew S.
June 19, 2014
Very near to MRT station just 5 mins walk.
Convenient, easy access to MRT and friendly hotel staff
We found a very tasty local dim sum restaurant just opposite the hotel. They served variety of dim sum and you should not miss it. In term of cleanliness of the room, i think the management of the hotel should need to do refurbishment of the rooms. The carpet is a bit dirty and smelly. Overall convenient access to MRT and public transport.

Teo S.
June 15, 2014
It is near to MTR. But, bed not comfortable.
Near to MTR Near to night market Many shoppes near the hotel
Average. Think will not choice this hotel when I return to Hong Kong.