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Very good 7.8
Based on 2501 reviews

Recent customer comments

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Very good

based on 2501 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.5
  • Location 7.2
  • Room Comfort/Standard 8.2
  • Staff Performance 8.3
  • Value for Money 8.4
  • Food/Dining 6.6

7.3 chiu Y.
Hong Kong
March 18, 2015
good location
location, clean and tidy

March 08, 2015
Clean comfort convenient
near by myr clean and wide room

8 Lai T.
Hong Kong
February 10, 2015
Value for money
Location, service and clean
Near to the work place, good service and comfortable room.

9 Yi L.
Hong Kong
February 03, 2015
Near to MTR station, shopping and restaurants
Very good indeed. They clean our room everyday. Near to all necessities!!

7.3 Julianty W.
January 24, 2015
recommended.friendly hotel staff would great
cleanliness, location, facilities

8.3 So K.
Hong Kong
January 21, 2015
surprisingly good budget hostel
good price, very clean, big room
Very well managed but quite remote from city center

8 LAI K.
United States
January 08, 2015
Convenient hotel right next to MTR station
Convenient, next to MTR station, good value
Overall the hotel is clean, and room is large for Hong Kong standard. Hotel staff is friendly and helpful. There is a laundry facility on site with commercial washer that can handle large load. I would disagree that the laundry is expensive in the hotel because of they uses large capacity washer/dryer. We did manage to find a local laundry store close by which is another option if you don't have large load to wash (we have a 3 year old with us whom is still not party train and create a lot of laundry). The hotel is right next to Hong Kong Chai Wan MTR station with multiple covered bridges to shelter from weather. It is located in far East side of Hong Kong city on Hong Kong island and depends on your preferences of travel, it may be a little far to go to certain places (it took us 1 full hour to get to Hong Kong Disneyland by MTR and needed to change trains twice). Here are two other things I don't like about staying in this hotel: 1. Lack of pillows and pillows are very small. You can call room service to request more but they only managed to give us 1 extra on our first visit. There is only one small pillow per bed. 2. The beds are very firm and if you are big like us, you may experience back pain in the morning. This is a common problem in Asia and I found this very common among hotels in the region. 3. Limited satellite TV channels and also lack of instruction 4. Their lobby is located on 12th floor and has no easy access to it from the street (especially the loading area from the street), with no bell boy. This is not an easy hotel if you have lots of luggages. Things that is special about this hotel: 1. There is a free tour to go around the Chai Wan Youth Center. 2. Access to piano rooms and piano 3. Access to onsite self service laundry 4. Good exercise fitness facility 5. wifi router in each room

6 HAN T.
January 05, 2015
Nv did stay
Nothing. Missed stay.
Nothing. Missed stay due to work.

8.3 Kyle T.
United States
January 03, 2015
Clean, Cheap, Comfortable
Location is a bit far, but overall the hotel is quite good.

9 Lee L.
December 30, 2014
Clean rooms and very near to MTR
Clean, very near to MTR, walking distance to food stalls , strong wifi
My stay in Y-Loft was a great experience. The hotel rooms is clean and is reasonable spacious as to compare with other hotels in Hong Kong. The hotel staff speaks English which makes it easier for enquiry. The wifi signal was excellent.