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Recent customer comments

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All reviews (1359)

Business travelers (60)

Couples (46)

Solo travelers (1174)

Families with older children (3)

Groups (76)

Very good
based on 1359 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

3 Ryu S.
January 18, 2016
I'm disapointed. I don't want to stay anymore.
Firsy, reception Staff is very very rude and no smaile, no explain about hotel, not kind. Second, The hotel location was difficult to find. Third, Room is very cold, I bet you can not sleep without wearing socks. Finnaly, breakfast is not included. Even though someone gives me free stay there, I will reject it. It'S very worst hotel for me.

January 16, 2016
It has great location and the room is cozy
The mixing room is quite than female room. Maybe it depends on roommates.

6 KE C.
February 22, 2016
Just one thing is convenient for location.
Just convenient, if I stayed not at end of the year, maybe the value of money will higher.

South Korea
January 04, 2016
best hostel in causeway
chances to meet the good people. best location. clean room.

7.3 JeongEun O.
South Korea
January 03, 2016
good connectivity
price. location. clean

8.7 Cing C.
January 12, 2016
Convenient, budget and clean hostel for Solo trip
Great location and Clean
I had a good stay in Yesinn Causeway Bay hostel during my solo trip! This was my first solo trip and my first hostel stay in Hong Kong. I in 9 female dorms and overall was an awesome experience where the bed and toilet are clean with private locker. Staffs are friendly and they can speak good English, Easily access to convenient stalls, restaurants, and shopping mall. It's only 5 minutes walk to causeway bay MRT station and about 10-15mins walk to Sogo and Time Square.

December 11, 2015
Love this hostel, except for 2 very rude staffs
nice and clean rooms, good location, roof top
Whenever I'm in Hong Kong, I always stay here. Everything is almost perfect, everyone was friendly and helpful. Manager Kenneth was really accommodating and kind, Joe (my favorite) was hardworking and always pleasant, Jenny is also a good one and cool. But I don't know with Jolly and Joana, these two were rude and not doing their job right. Especially Jolly, she has to learn to stop talking behind people's back. She won't know that a guest can understand Chinese language as well. We are guests, so I think Jolly and Joana must learn what good customer service is or how their job works. I hope the owner will get what I mean.

8.7 DANIM N.
South Korea
November 18, 2015
good wifi, nice location. But you need to be lucky to have nice roomates.

5 seyoung L.
South Korea
November 12, 2015
Low price, Lower service and very RUDE staff
Low price
I can't understand why female staff(at morning time)was easily yelling to customer. Most of guest might be first time in there and as well be not accustomed to do something in yes-inn. but she is always angry to guest and yelling. she is supposed to have a mental problem. I haven't know what make her so angry. she is too scary to ask anything. Role of front-desk is to explain something to guest. If she hate it, she has better to search another job. I hope that she doesn't make other's mind hurt any more.

8.3 Anil B.
November 10, 2015
One of the best hostels in Hong Kong.
In top two. For the city, quality/price ratio is above average.