arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.4
Based on 3720 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3722 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.6
  • Location 9.5
  • Room Comfort/Standard 8.5
  • Service 8.2
  • Value for Money 8.4
  • Food/Dining 7.4

8.7 Arthur G.
Philippines
April 02, 2012
Room beyond expectation
Clean, no smell, good service, quiet, great location
Our family had a lovely time in YMCA. However, we were not able to use the sofa bed since we could feel the springs on our backs. We got the family room precisely for the extra bed (sofa). But it's ok, we just all squeezed in the king-sized bed. We would definitely stay in this hotel again.

8.7 Melissa A.
Philippines
March 31, 2012
Good location, great price
nice and clean rooms, affordable, great location. accessible to many things that can be done in kowloon - eateries, shopping, ferry and mtr. safe neighborhood
the salisbury is a great place to stay in whether your'e on a budget or not. the hotel is clean and the rooms are simple, yet comfortable. location is one of the best things about it. the ferry and mtr are nearby and ocean terminal is just a hop and a skip away.

8.7 Anver L.
United States
March 26, 2012
Lovely staff and room.
Bowl of fruit on arrival.
If you want harbour view you must request and pay extra but you need to stand at window to see. Upgraded to family suite for no change but came in late. Take airport express train to Kowloon and then hotel bus for free to hotel.

8 Elliot C.
Singapore
March 26, 2012
Great location tho' room needs better maintenance
Centrally located, friendly staff, accommdative
the reception and restaurant (for the breakfast) were rather impressive) though not the rest of the building. the staff were attentive and accommodating. especially the bell boy was extremely helpful (i can't remember his name but he told he has worked in the hotel for the last 7 years). he was able to provide useful information as to how to go to the places i needed to be at. however, i cannot say the same for the room. the carpet was stained and totally let me down. as i have senitive skin, my first night on the bed was not comfortable as i felt there were bugs around. i had to call the hotel to thoroughly clean the room. fact is that i am aware that this is not a 5 star hotel but clean room - no stains on the carpet and clean bed sheets would have been much appreciated.

6.3 Ho W.
Hong Kong
March 26, 2012
need free wi-fi
Quiet
Hotel need Free Wi-Fi. Guest need to go down to the street to get connect (for free), just go out from the hotel and across the street to the bank, then can get a free connect. As almost everywhere in Hong Kong has free connect to Wi-Fi, especially in Tsim Sha Tsui area.

4.3 Joanne C.
Canada
March 26, 2012
Great location......Outdated hotel
Location
Hotel very tired, and not clean... Front desk staff....also, tired.......... Limited English....and not willing to try to accommodate guests... The location is good, being so close to the Star Ferry.

10 SANGSAWANG C.
Thailand
March 26, 2012
good location ,casy for going, hotel is very clean
service is very impression
good we will come back again,service is very impression,good location ,casy for going, hotel is very clean.

9 Lynette T.
Singapore
March 25, 2012
Great location and satisfying breakfast
Location, friendly staff, good breakfast
Had a lovely time here with my daughter. So easy to get anywhere as it is next to the MTR. Staff are super helpful and friendly. Room was adequate and had enough space, was comfortable. Will sure stay again.

10 Maria R.
Philippines
March 25, 2012
Perfect location and spacious rooms
great view of the harbor
The hotel was so well situated that moving around the city was very convenient. The room was very spacious, clean and well kept. The international dinner buffet also had a wide selection and the food was delicious. Definitely the hotel to stay in in our next visit to Hongkong.

10 Maria R.
Philippines
March 25, 2012
value for money
great location, spacious room
the rooms are spacious and very clean. access to public transport is also very easy.