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Very good 7.7
Based on 142 reviews

Recent customer comments

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Very good



based on 142 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.7
  • Location 7.9
  • Room Comfort/Standard 7.7
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.4

Haridas S.
India
May 20, 2016
Worst housekeeping staff, we don't recommend this place
We are so excited to stay at Fortune JP cosmos, because Fortuneis the lower version of ITc which has impeccable cleanliness and class in their decor. First at checkin we were delighted that we were upgraded to a club room.as soon as we entered the room we found a dead cockroach near the luggage rack in the floor. There was also dust on all the tables, Tv rock and we were able to make designs with our finger and show the housekeeping fellow. There were rice grains on the floor, not one or two, atleast 10 or 11 and a large hairpin was lying on the floor in plain view. We felt like we had entered part way in their cleaning. As we proceeded to tell the housekeeping staff , we noticed that the space under the cupboard was brown with dust that would lie there if it had not been cleaned in 6 months or more. When we pointed all this out,the housekeeping boy tried to clean it and did such useless job that we had to call him4 times to pick up all the dirt. Clearly he was not well trained and could not even see what he was supposed to do.it was a bit disconcerting. The bath room tub had white cement patches atleast 2 to 3 inches wide, such shabby work is not done even in small towns now. We could hardly believe this was FORTUNE? We wondered HOW ITC gave their name to this clearly non ITC standards property. Has ITC lowered its standards, or plain does not care? The gym was locked T 8 am in the morning and a call had to be put in and only 10 minutes later a boy saunters up to open it. The swimming pool was SO DIRTY and Greenwich black algae or fungus all over the edges . I wondered WHO is out of their freakingmind to send their kids or swimming his water. We tried the restaurant and the first dish we ordered mixed kebab starter, had old and hard pieces. We informed the chef. He said nothing. Next day the breakfast was the redeeming factor. It had many juices and smoothies and many dishes which were good and fresh. We stayed 4 days and stay true to the poorest housekeeping staf

Kandaswami A.
India
May 09, 2016
In heat of the city
Very good location, people and ambiance. Good place to stay

Mahendran S.
Singapore
May 05, 2016
Great Hotel
We were promptly checked in. Everything was good. The breakfast was standard. Good service by staffs. Room was comfortable.

Manjunath P.
India
May 04, 2016
Value for money
Best hotel near mG road, Cunningham road

Aravinth R.
Sri Lanka
May 03, 2016
Excellent value for money
Excellent hotel with a few minor issues with the airconditioning in the room where i stayed. Great food and very comfortable location.

Aravinth R.
Sri Lanka
May 03, 2016
Great value for money
Excellent hotel with a few minor issues with the airconditioning in the room where i stayed. Great food and very comfortable location.

Aravinth R.
Sri Lanka
May 03, 2016
Great value for money
Excellent hotel with a few minor issues with the airconditioning in the room where i stayed. Great food and very comfortable location.

Muthumanickam S.
India
April 29, 2016
Excellent
Excellent

Sumanpreet S.
Canada
April 26, 2016
nice hotel, great breakfast
nice hotel, great breakfast

Madhu R.
India
April 19, 2016
good facilities with in the budget
I visited recently with my family.location is ok.All sight seeing places are nearby.excellent breakfast.lot of varieties for all kind of people.i can recommend this hotel for families with children.