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Excellent 8.5
Based on 155 reviews

Agoda Verified Reviews

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based on 155 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 9.3
  • Location 8.5
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.2
  • Food/Dining 8.0

March 20, 2016

8.7 Muthukumar R.
March 16, 2016
Over all good
Room size, cleanliness
Booking taxi through hotel is too expensive.

8 Ferose K.
March 14, 2016
Good Place
Convenient place for business people

10 SungJung L.
South Korea
March 02, 2016
nice hotel
it was nice. good facilities and breakfast

8.4 NAGAN M.
February 26, 2016
Good Hotel - Comfortable
Value for money but Mosquito still a problem

February 23, 2016
at 4 star hotel
location, food
stayed there before. this is a decent 4 star hotel even though they say it is 5 star.

7.6 Franky P.
February 19, 2016
hyatt regency chennai
electricity black out happened more than 6 times in a day. dinner buffet serve mainly indian food.

10 Nooraini K.
February 19, 2016
Superb service

4 Lon L.
February 16, 2016
5 star property 1 star services
The bar was great
Firstly, check in took almost 10mins and I can see that front desk staff are not well train to handle guest. I was staying for 3 nights, he took my voucher & anxious to ask for my check out time on 5 Feb. Following day I needed assistance to unlock the door as I left the key in the room. A rude staff came and kept asking why I am still using the room, I need to be check out immediately. I try to clarify with front desk but after 2 calls from them, they insists that booking was for 1 night. They insisted that I produce evident. Fortunately, I manage to retrieve the booking voucher & show it to front desk. Its so poor attitude & behaviour of the hotel staff. It was truly a nightmare as I never expected to demand service from a 5 star hotel comparing to budget hotels. Very disappointing on how the front line staffs due with problems & ruin a good brand name like Hyatt. My recommendation is stay away since options for 4-5 stars hotels are plentiful. To make it worst, they fumigate the hotel for mosquito at 6pm at the entrance to hotel but it seems weird as I still get mosquito bites in the room at night. Fortunately, Hyatt Bangalore or Mumbai retain their A star service, just prepare to bang table for service, mosquito net & a oxygen mask if you have no choice & have to stay in Hyatt Chennai.

8.8 Bert G.
February 10, 2016
Perfect care trip
This was my second stay in the Hyatt Regency with my daughter. The staff in the hotel is simply exceptional. Very helpful, very attentive, and going the extra mile to make our stay more enjoyable.