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2015
Excellent 8.1
Based on 208 reviews

Recent customer comments

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Excellent



based on 208 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.6
  • Location 7.2
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 8.1
  • Food/Dining 7.8

5.6 Milan D.
India
February 23, 2016
Very Bad experience of staff
Staff is very bad not cooperative at all even nor understanding the situation. Had a very bad experience and staff is also not trustable at all tells lot of lie.

5.6 Milan D.
India
February 23, 2016
Very Bad experience of staff
Staff is very bad not cooperative at all even nor understanding the situation. Had a very bad experience and staff is also not trustable at all tells lot of lie.

7.6 sangita S.
United Arab Emirates
February 17, 2016
housekeeping
The bathroom basins are bad they wet your clothes whenever you wash ur hands .No hand shower in toilets. ....housekeeping was bad they don't clean well

8.8 Praveen J.
India
February 13, 2016
Good
Staff is excellent Cleanliness is excellent Everything is excellent But Food and beverage are too costly

10 Shubhada B.
India
February 11, 2016
Awesome experience for the whole family
Interiors, Service, Facilities
It was a great stay for the whole family. Everyone had good experience including my 5 year old. We would return back defnitely.

7.6 Shashi G.
India
February 02, 2016
Value for money for stay
Breakfast and food rates are extremely high while comparing to room rent

3.2 Arvinder G.
India
January 26, 2016
High priced pathetically managed by cheats
The Hotel is cheating consumers by forcing them to pay for gala dinner on New Year's Eve even when you don't want to and have other plans. The staff is extremely rude and made us wait for hours for check in. We were not allowed to speak to the GM also and were asked to sort it out with Agoda directly. Room is service is pathetically slow and food is served cold. In any case the quality of food is average, though the prices are near 5 star. The entire policy of the hotel is to cheat and fool their consumers. Do not make the mistake of staying here. Website says Baga beach is 1.5 kms away. It is so only if you can fly like a bird. Another case of the stupid, idiotic managements flight of fancy. Disgusting set up

9.7 Jivan K.
Canada
January 09, 2016
Very nice family stay!!
Breakfasts, pool, and rooms

5.3 Gautam D.
India
January 05, 2016
Good property but Poor sensitivity for guest.
Location/ambiance/Maintainance
Location/cleanliness/infrastructure good. While calling hotel the mobile of reservation manager /astt manager / hotel reservation were no reply and none of them called back. They not allowed us for veg thali (@1100/- per person )at pure veg restaurant as it was booked by outsiders. They offered to serve us the same veg thali @5400/- per person this were not a tall logical but none of the staff ready to help us from the food section.

3 Biju V.
India
January 05, 2016
Resort Rio
I stayed 2 days during the new year.