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Recent customer comments

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based on 26 reviews
  • Cleanliness 6.2
  • Facilities 2.0
  • Location 7.3
  • Room Comfort/Standard 6.6
  • Service 6.9
  • Value for money 6.3
  • Food/Dining 6.6
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Emily C.
February 13, 2013
Nice enough but overpriced
swimming pool
The prices were doubled if not tripled over Christmas and New Years. I had to purchase New Years tickets, even though I didn't really want to go. But when I arrived at the hotel, I was not told that I had to make separate bookings for dinner. So I arrived at the dinner and there was no table ready for me. I had to stand there looking stupid and embarrassed while the servers scrambled to find a spot for a table. The signs said the rooms were cleaned daily and linens were replaced every other day. i had to remind the staff to change my bed and give me fresh towels. And the day after New Years, the man who came to clean my room arrived before 10am while I was still there. When I asked him to come back later, he informed me that if he did not clean my room then, it would not be done until the new day as he had been up all night and would go home soon. In the end I checked out a day early and was able to find a guesthouse that cost me $100 less per day and had no significant different to the room itself. It would be Ok if you want pool and shops in a secure property but it was not what I was looking for.

Yogesh S.
August 23, 2012
Good but its flat/apartment type
room service quality is very bad, food of restaurant is just ok kind, better to eat outside. room is cleaned daily bed sheet will changed alternate days, mineral water is not complimentary, blanket is smelly not good.

Dhandapani M.
July 26, 2012
Value for money
The hotel is located in north goa, best location. Near to Baga and conlengute beach.

Dhandapani M.
July 26, 2012
Best hotel and value for what you pay
Location and near to beach
The main pro of this hotel, it is located near baga beach. Close to main shopping place.

charles S.
United Kingdom
July 07, 2012
Basic hotel with good serlvice
Basic hotel,not my preferred choice but good value for money. More of an older crowd.

Nigel P.
United Kingdom
March 09, 2012
Nice budget hotel
I was not really there long enough to experience the hotels benefits, but it's about 10 mins walk from the beach and close to lots of bars and shops.

Vanessa M.
Brunei Darussalam
March 07, 2012
On busy Baga street
Walking distance to a lot of shops and restaurants
Spacious and clean rooms Breakfast is not very good

Supanee K.
November 17, 2011
Location is good
Santiago Hotel service is well standard, and easily excess to the shopping area

Felix N.
April 22, 2011
Friendly, narrow & no breeze
Friendly staff, nice pool, good breakfast
The pool is nice but 11 sunbeds - that are already occupied from early morning till evening are quite less. The opening times of the pool (09am to 06pm are too short because that's the time people are at the beach. The rooms are clean but beds are smelly. Prices in the restaurant / bar are good and food is fine. The rooms have windows but as they are not transparent you can not see outside and if you open the door at the balcony many people (mostly from Russia and Britain) who are sitting very close at the pool have to watch inside because the courtyard is so small, especially if you get a room at ground floor (because the court yard with the pool is sourrounded by the hotel buildings there is also no breaze coming inside and it's very hot. The brakfast was quite ok. Anyway we changed the hotel because we concidered prize - value as not suitable for the location.

Jeffrey P.
United Kingdom
January 13, 2010
Santiago again
Home from home
Not much
Back to the Santiago after a few years break. Booked as late booking on Agoda, so was'nt the normal ALL IN. This helps a bit because more flexibilty with the bars and cafes in the area. Loads tpo choose from and still as inexpensive as ever. typical N Goa Hotel. You will either get it or not. My advice is give it a few days to settle in, and you will reallyu enjoy it.