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Recent customer comments

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All reviews (61)

Couples (46)

Solo travelers (2)

Families with young children (5)

Families with older children (4)

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Very good
based on 61 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8.3 Kanchan C.
August 11, 2013
Cozy Clean and well designed cabins!
The superbly designed and maintained cabin/cottage style rooms, the friendly staff, HIgh levels of Cleanliness
It was a romantic 2 nights 3 day stay at the Fern Gardenia...beautiful and cozy cabins, green lawns, well planned exteriors, nice clean pool, friendly and accomodating staff, awesome buffet with plenty of choices for the strict vegetarian in me, quick service, tiny little complimentary services like pickup and drop to the beach, free wifi, a cute tea/coffee maker with unlimited!!! supplies ;-). They even arranged for a Bullet bike for us at short notice at no extra cost. All of this for an unbelievable price!

8 Mushtaq N.
May 27, 2013
It was refreshing and utterly relaxing!
Location, peaceful surroundings and greenery in the complex.
It was a wonderful experience. The greenery in the complex was very soothing to the nerves. The swimming ppol was good. The staff were attentive and help make you feel comfortable.

4 Baljit S.
May 09, 2013
nice rooms very tranquil atmosphere

6.7 vivek M.
April 21, 2013
Luxury Hotel Palolem
Comfortable rooms, nice pool, friendly staff
Fern Gardenia is the only 3 star hotel in Palolem as the rest of the accomodation is more on the lines of beach rooms. Its a good family resort. Rooms are designed like log cabins and are luxurious and comfortable. Restaurant has a limited menu with only chicken and sea food in the non-veg offering. Would recommend eating out at the numerous restaurants in Palolem. The beach is not walking distance. Excellent staff.

8 rebecca B.
United Kingdom
March 05, 2013
Lovely tranquil hotel with great rooms
Peace and tranquility, very relaxed atmosphere
Great resort. Fab rooms very clean and nothing too much trouble for the staff. Lovely pool which you could always get a sunbed. Just a very friendly resort

7 jenny A.
United Kingdom
March 01, 2013
lovely pool are and gardens
quiet and relaxing location
we had a relaxing stay. the beds were comfortable the ac modern and quiet. friendly staff and a lovely pool area.

10 Sharib Z.
February 21, 2013
Truly an Heavenly Resort!!!
Wonderfully designed Wooden Cottage, Privacy, Location & Great hospitality.. Great Place for the nature lover..
Well Friends, After doing lots of online research, Finally I’ve booked one of the best resort in South Goa “The Fern Gardenia Resort” for my memorable Honeymoon trip in February 2013, Believe me that was truly an memorable trip for both of us. As the name of Resort "The Fern Gardenia" itself describe about the Resort which is beautifully covered with blanket of natural greenery in each & every place. We have booked Fern Club Cottage for 5 Nights. When we reached resort me & my wife was quite tired after the long journey but after seeing the resort & specially our beautifully decorated cottage we're totally surprised & felt really special & refresh. The cottages were very clean and spacious, permanent AC, clean washroom & nice Jacuzzi. Each & every Resort staff are very disciplined, loving, polite & helpful.. Keep up the great work team. About the restaurant part, They offer excellent buffet breakfast, delivers some great mouthwatering dishes with best in class quality. We really enjoyed their Special Sambhar Vada, Cheese Omelet, Red beas & other dishes as well. They also offer great restaurant services throughout the day till 11pm @ night. Guys specially Reena/Gary at Resort Reception helped me in arranging 2 wheeler, info. some great places/beaches in south/north Goa etc. Guys I am short of words to express my wonderful experience about the Goa & specially about "The Fern Gardenia Resort". Looking forward to re-visit Goa & Fern very soon.. Keep up the Good Work Guys.. Kudos to you :)

February 09, 2013
Great Rooms and Ideal for a Peaceful Stay
Rooms, Housekeeping girls, always serving with a smile, Leen at reception, idyllic surroundings.
am a hotelier so review would be based accordingly,, good arrival experience by leena, welcome with a smile, welcome drink,,,however instead of appy, they could have tried something local,, like coconut water>> cottage was winter cottage, exactly as per pics provided, self sufficient n teh hotel had indeed kept room location preference in mind while allocating room , so well done! room service was good, laundry service, delivery could be done in a wrapping, instead of leaving clothes open on the bed,,, breakfast was ok, had read earlier reviews so was expecting the worst, surely needs more enhancement, repetitio of dishes every alternate day.., limited variety, but live station was good, breakfast staff tried their best to be attentive, but they require a captain or something to oversee the operation, no senior presence was felt,,, tried dinner at tehir restaurant on first night, pretty poor, though teh chef did his best to provide what we asked, but poor taste, if the hotel is looking only for rooms revenue is fine, but providing more attractive dining options, maybe around the pool etc would encourage guest sto eat in. all in all i would recommend the place should you want a quiet idyllic setting away from crowds,,,,but f&b must be improved. would i return if i went to goa, for sure.. would have loved to stay in the suite but was unavailable... comp beach service in car was great too

6 Emma F.
June 09, 2013
Lovely setting resort but lacked staff attention
The pool, the free shuttle to village, the gardens
Resort room was clean and the grounds were superb and well maintained, however there seemed to be a shortage of staff that spoke English and we were often struggling to communicate requests for food and drink. The room service was quite slow and the pool bar was a great idea, but was rarely staffed. The resort was beautiful, set amongst lush gardens and we often saw monkeys and eagles in the trees. But I wouldn't stay here again as there was just too much of a lack of service and attentiveness which was frustrating.

9.7 Hiranya S.
January 28, 2013
Great Retreat and Amazing Service
Relaxed Feel, Service, the Pool...
We had a delightful stay at Fern Gardenia. It was the last stop on a hectic South India tour and was the perfect retreat to rest and recover from India. We loved the ability to relax at the pool or take the free transport to the Beach, which was just a few minutes away. The rooms and bathrooms were clean and modern and allowed us to truly relax. The service at reception was also exceptional. We were able to book our transfers and confirm flights with minimal hassle because of this. I would definetely go back for another visit.