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Recent customer comments

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Very good

based on 85 reviews
  • Cleanliness 8.0
  • Facilities 7.5
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 8.1
  • Value for money 6.9
  • Food/Dining 7.4
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Bader A.
Saudi Arabia
July 31, 2014
Nice stay
Swimming pool, sea view

Anil N.
July 14, 2014
Friendly staff. Good b'fast. Dirty swimming pool.
friendly staff. Great break fast, grand rooms and good bath rooms.
Memorable. But the pool needs to be cleaned thoroughly.

Mitch M.
United States
February 15, 2014
Comfortable, relaxing, western standards
English Speaking Staff, Clean and Comfortable, Variety of Food
For the most part, my stay was satisfactory. The Turtle is a step up from the standard Kovalam hotel. The bedding was very comfortable and the room was large enough. The bathroom was also comfortable. The room had flat screen tv with hdmi port which I used to connect my laptop and watch movies. The pool was clean and refreshing. Breakfast buffet offered western and Indian choices. The hotel has a small pub with tv and billard table. It was a nice get away spot to relax and meet other guests. The spa facility was adequate offering a full spectrum of services. There were several annoying aspects of the hotel worth mentioning. One is that the name Turtle on the Beach is misleading. The hotel over looks the beach high up on a cliff. It sits on a main road that goes through the town. You can hear the ocean from your room. To get to the beach the hotel does offer transportation down the very steep road that leads to the beach. Tourist shops line the road on both side. Traffic is heavy due to the fact that the beach is popular and the next road to the beach is a considerable distance away. The hotel does not offer transportation back from the beach. You have to trudge up the very steep road for about a half mile or pay for a commercial vehicle (rickshaw or cab) to get back up to the hotel. The rickshaw driver's will ask 100 rupees to make the trip but usually will take 50 rupees. You may have to be persistent to get the lower price. The second annoyance was the hotel only offered one kkey card per room even though two people were staying in the room. This might not be a problem if the two people left and returned together. In my case I was traveling with an adult child. We rarely left and returned together. I eventually was able to secure a second card key but not without some difficulty. Finally, the wifi service is very slow. Streaming a movie was not possible and only one device could be connected to the wifi at a time.

Aruna W.
South Africa
February 05, 2014
Pleasant and interesting
Good Food, Friendly staff and nice view
My stay was good, however it could be a lot better if wifi which has fast become a human right in many countries, would be free. I also do not find paying for indoor games like pool acceptable. This should be free. Otherwise, the hotel is located well and has good attentative staff and provides great meals.

Priscilla P.
South Africa
January 23, 2014
Location, Pool
It was comfortable but certainly not 5 star. Bathrooms were clean but old & rusty. Getting bottled water was an issue. Only allowed 2 free bottles, thereafter we were charged. I travelled throughout India & all hotels provided bottled water at no additional cost. Bathroom toiletries were an issue

South Africa
January 08, 2014
The Hotel is not really on the Beach.
Staff, Spa and Location
The stay was ok, the Hotel is not really on the Beach. The food cost is extremely high when dining or ordering at the Hotel, quite a rip-off for the prices on the menu

December 28, 2013
Was comfortable
Food and views
The furniture in the rooms and common space were worn out. Also the reception area needs a revamp to resemble a quality one

Graham R.
United Kingdom
December 21, 2013
God food, nice staff
Sea view, pool,food
Very nice, but imteriors could do with a lick of paint. Other maintanence issues which let it down and really ranks it as 3 star not 4 star

Haridas N.
November 03, 2013
not bad
nothing special
It was okay. Nothing more to add to this. Difficult to recommend

October 31, 2013
very good , menu is limited for vegetarians
locations , view , cleanliness