My Account (sign in)

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Grand Hotel

17 S.R. Road, Ballard Estate, Churchgate, Mumbai, India 400001 (Show on map)

Book now!

Grand Hotel Mumbai - Guest Room Grand Hotel Mumbai - Hotel Exterior Grand Hotel Mumbai - Hotel Exterior Grand Hotel Mumbai - Fitness Room Grand Hotel Mumbai - Recreational Facilities Grand Hotel Mumbai - Hotel Exterior Grand Hotel Mumbai - Restaurant Grand Hotel Mumbai - Suite Room Grand Hotel Mumbai - Hotel Exterior Grand Hotel Mumbai - Guest Room Grand Hotel Mumbai - Hotel Exterior Grand Hotel Mumbai - Guest Room Grand Hotel Mumbai - Guest Room Grand Hotel Mumbai - Guest Room Grand Hotel Mumbai - Deluxe Room Grand Hotel Mumbai - Family Room
Grand Hotel Mumbai - Family Room Grand Hotel Mumbai - Semi Suite Room Grand Hotel Mumbai - Semi Suite Room Grand Hotel Mumbai - Bathroom Grand Hotel Mumbai - Bathroom Grand Hotel Mumbai - Bathroom Grand Hotel Mumbai - Reception Grand Hotel Mumbai - Reception Grand Hotel Mumbai - Lobby Grand Hotel Mumbai - Conference Room Grand Hotel Mumbai - Inner Circle Restaurant Grand Hotel Mumbai - The Treat Restaurant
Hotel Area: Churchgate Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Good

7.3

based on
52 reviews

Value for Money
7.0
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
6.0
All reviews (52)
John G. Business travelers New Zealand, May 06, 2013
Comfortable, dependable digs in Fort area

It's well located, in a safe quiet area and has internet
7.7
I am a regular guest as I enjoy the location, appreciate the spacious and clean rooms and am glad to have a reasonable (though not always perfect) internet connection.
Alexis B. Solo travelers United Kingdom, April 05, 2013
Clean, Spacious, Comfortable

Large rooms, good bathrooms, great view
6.7
Cheah S. Couples Malaysia, February 13, 2013
Faded glory with poor staff

Good bathroom
3.7
This hotel has a grand name and little else . The rooms are big and they have renovated the bathrooms . Location is ok . However the frant office staff is poor in smiles and services . The reception counter is shabby . Maps are are none existance , and the staff need a course in smiling and being more helpful and friendly to customers . Travel information is also very poor and they need to improve on it. Internet is good however ,but the staff really have to improve themselves so that they can live up to the hotel 's grand name. Travel agents are a short walk from the hotel for information and bookings since the hotel is very poor on this . Overall , if you do not expect much and need nothing much from them its ok to stay , otherwise it is overrated .
Pandie A. Solo travelers United States of America, February 12, 2013
If you need quiet this is it

Location, friendly staff
7.3
while this place is a bit funky (it's too bad they stripped the interior of what could have been period charm), the fact that it is in a tree-lined, quiet, easy-access neighborhood makes it a great choice. i can't compare its price to other hotels, and yes, the breakfast is rather blah, but for me, quiet is the most important element and there is plenty of that. it's easy to get pretty much to any tourist site: within a 20 min walk you can be at museums, ferries, train stations, fabulous restaurants, etc.
Sightseeing/Attractions Tip: Don't miss the Buddhist carvings in the Kanheri Caves in the Sanjay Gandhi National Park. Monday is best when the busses don't run...fewer people. You can pay for a motorcycle taxi (500 rupees) to take you to the caves from the Park entrance. Skip the Jain temple. If you take the train from Victoria Terminus, be sure to change onto the western line at Dadar
Kate H. Solo travelers New Zealand, February 08, 2013
Lovely old world style hotel

Location
7
great staff who looked after me so well, i arrived very late at night and they were so welcoming and friendly they were also very helpful with any sightseeing that i needed to be arranged the rooms were huge and very well cleaned the food was good and room service was very quick
Hotel Feature Tip: The lift does not go all the way to the 4th floor so request 3rd floor or below
Rachel S. Solo travelers United Kingdom, February 07, 2013
Good value for money

Spacious rooms, good quiet location
7.7
This hotel is well run with pleasant, efficient service. It is clean and has a central location, but in a quiet street.
Denis N. Groups Canada, February 07, 2013
Attention to detail lacking, oh and the ants

Quiet area of Bombay, but easily accessible to train station and attractions
6
the hotel is a very large open building that has been renovated. the room size was surprisingly generous; for the 3-bedroom unit there was enough room for a couch, coffee table and a desk. the two window a/c units were modern and quiet. the choice of fluorescent lighting was suspect, for some reason they chose to use a very hot colour temperature which basked the room in a glow similar to hospitals or offices. initially the room felt clean, at least the linens. the bathroom however was less than stellar with some bad water stains that they've given up on fixing. the absolute worst part of this hotel were the ants however. the window to the bathroom was open by a creak and they were starting to get attracted to our presence. soon there were everywhere on the window sill and we started noticing elsewhere in the unit. luckily we had some insecticide on us, but for the following days there were the odd couple of ants roaming around we gave up on. the hotel staff are friendly and well-meaning but not competent. two examples come to mind: 1) we noticed that our coffee mugs had some bad stains on them (enough we could scrape off with our nails). we asked the staff to clean them, and the first time around they only rinsed them off. the second time around, they did bit more of a thorough job but the sponges they used must've been old because the cups reeked of a bad smell. 2) when the toilet paper ran out in the bathroom, housekeeping did not replace it. we had to call the staff twice to replace it, and it took about a half-hour before they came back since they had no idea where the toilet paper was being stored. while this hotel does have wifi, only one device per room is allowed to connect at a given time, which is a dumb constraint. you can get around this by logging into the portal as different room numbers. breakfast is ok, nothing to write home about but it was sufficient. it lacked variety
Sightseeing/Attractions Tip: There are NGOs that can take you on a tour of the Dharavi Slum, highly recommended.
Randy L. Couples United States of America, February 04, 2013
This Hotel was okay for the money

Was close to general shopping market
7
this hotel was difficult for the taxi to find, but after a few stops to ask directions, he did find it. the hotel was a good value for the money. woke up early to men working and cows and dogs, but this is common for this type of hotel in india. don't know if you can avoid it unless you stay at one of the larger hotels.
Sightseeing/Attractions Tip: Book your sightseeing in advance and use a tour guide for sure. Don't try and "wing it."
Tanya O. Solo travelers United States of America, January 21, 2013
Great location

I liked the breakfast . We walked everyday from the hotel. The rooms was nice except it was right next to the lift, and twice during the night the lift got stuck with the door open and an awful sound came out it , until I got up and closed the lift door and sent it to the ground floor.
7
Quiet place, quiet streets outside. No dogs barking all night long and tv blaring from across the road. nice bedding. Theres no bar, but room service will bring up a warm Kingfisher if you call. Location is great easy to catch the ferry to Elephanta.
Marc T. Couples Australia, January 18, 2013
great location

Walking distance to local train station and Crawford markets
8.7
We had a great time in Mumbai, the hotel was great the rooms are large and clean with a large unsuite we only had breakfast there and it was nice food, with Indian gate only around the corner we did walk there only took about 30 - 40 minutes, Crawford markets only around the corner, it’s a great place to stay.

Book now!

Sale ends soon!

Grand Hotel Mumbai - Hotel ExteriorGrand Hotel Mumbai - Guest RoomGrand Hotel Mumbai - Hotel ExteriorGrand Hotel Mumbai - Hotel ExteriorGrand Hotel Mumbai - Fitness RoomGrand Hotel Mumbai - Recreational FacilitiesGrand Hotel Mumbai - Hotel ExteriorGrand Hotel Mumbai - RestaurantGrand Hotel Mumbai - Suite RoomGrand Hotel Mumbai - Hotel ExteriorGrand Hotel Mumbai - Guest RoomGrand Hotel Mumbai - Hotel ExteriorGrand Hotel Mumbai - Guest RoomGrand Hotel Mumbai - Guest RoomGrand Hotel Mumbai - Guest RoomGrand Hotel Mumbai - Deluxe RoomGrand Hotel Mumbai - Family RoomGrand Hotel Mumbai - Family RoomGrand Hotel Mumbai - Semi Suite RoomGrand Hotel Mumbai - Semi Suite RoomGrand Hotel Mumbai - BathroomGrand Hotel Mumbai - BathroomGrand Hotel Mumbai - BathroomGrand Hotel Mumbai - ReceptionGrand Hotel Mumbai - ReceptionGrand Hotel Mumbai - LobbyGrand Hotel Mumbai - Conference RoomGrand Hotel Mumbai - Inner Circle RestaurantGrand Hotel Mumbai - The Treat RestaurantGrand Hotel Mumbai - Conference RoomGrand Hotel Mumbai - Fitness RoomGrand Hotel Mumbai - Fitness RoomGrand Hotel Mumbai - Hotel InteriorGrand Hotel Mumbai - EntranceGrand Hotel Mumbai - EntranceGrand Hotel Mumbai - Hotel ExteriorGrand Hotel Mumbai - ExteriorGrand Hotel Mumbai - Hotel ExteriorGrand Hotel Mumbai - View


NY-AGWEB-3204