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Agoda Verified Reviews

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Good



based on 292 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 3.0
  • Location 9.1
  • Room Comfort/Standard 6.7
  • Service 6.2
  • Value for Money 6.2
  • Food/Dining 6.4

4.7 Shanthini V.
India
November 22, 2014
Great location but average hotel
Location, proximity to sea, proximity to the gateway of India
Stay was not as expected. Wonderful location but could be better maintained. Very spartan rooms, limited breakfast.

5 Hussain M.
Saudi Arabia
September 08, 2014
bad experience
loction all other
bad staff too too too bad staff

3 Shena P.
South Africa
August 22, 2014
Misleading Pictures on Website
Location, Location, Loacation
The website is misleading, except for the location, The sea view, is a little passage in your bedroom that you can see the "sea" from, everything else about this hotel is a lie, the WIFI didn't work, the hotel foyers & reception was filthy, the shower has a dirty curtain, so the entire bathroom gets wet when you shower. The Breakfast is pathetic and the dining hall is dirty. The staff are most unhelpful & badly mannered. When I asked the guy to show me the room on the website he said it was a old photo.

5 Arin R.
United States
August 19, 2014
Not worth the money
Location
This hotel was overpriced for what you get. I had the cheapest room there, night. The room had mold on the walls and was not clean or comfortable. There is free wifi, but if your device leaves your room, you lose wifi for that day. The area is good, but there are other hotels in the area that are much better value for the money you spend. I wouldn't stay at this place again or recommend it to anyone.

8.3 paola C.
Italy
August 06, 2014
great location
location
pleasant place.

6 Alison L.
United Kingdom
June 20, 2014
Overpriced, but great location
Close to the Gateway of India, overlooked the sea
It took them nearly 45 minutes to check me in and then my room was not available. They did upgrade me to a suite, which should have been nice, but was down a dusty corridor where they were doing renovations and the room was not clean. They also said that I would have to move room the next day, which was inconvenient. However most disappointing was that I had specifically picked a room with a sea view to get photos over the sea and Gateway to India. I was moved to a sea view room the next day. However the windows are very small and have the air con pipe right across them! Other than that the stay was ok. Good location and the breakfast was good, but limited. Mostly Indian breakfast. The restaurant downstairs served good food, if a little overpriced. The rooftop restaurant was really way too expensive and the food was not so good. Seemed to be catering to people outside the hotel, rather than the guests in the hotel.

2.7 Daniel L.
United States
June 19, 2014
Totally Horrid
Really Bad. I changed my whole summer plans thinking the rest of India could have this bad of hotel rooms for the price. I'm now in Bangkok, same price, 5-star hotel with Hotwire. This is a 3 star hotel?? Please, try 1 or 1.5 on a good day. The bed, oh excuse me, the MATT, was a twin POS bed, the internet was about 500 kb, like dial up. I'll stop now for my own mental health, you're finished.

8.7 Pamela T.
United Kingdom
May 23, 2014
Clean, centrally located with friendly staff
Good location, friendly helpful staff good price
Very good, would use again. The staff were always available if needed and very friendly.

8 Ben S.
United Kingdom
May 21, 2014
Close to Gateway of India
Location, Restaurant, Staff
Great Hotel located near to Gateway of India, great staff and restaurant.

7.7 Roman R.
Ukraine
May 19, 2014
Bad & breakfast
Air condition, close to shopping and reastraunts area