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Recent customer comments

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based on 295 reviews
  • Cleanliness 6.4
  • Facilities 4.8
  • Location 9.1
  • Room Comfort/Standard 6.7
  • Service 6.2
  • Value for money 6.2
  • Food/Dining 6.4

South Africa
May 15, 2014
this is the biggest rip off in all time this hotel
to anyone who want to book this hotel please do not waste your time. the ac do not work, the staff do not understand english ,no cold water in shower.this is not a 3 star hotel. once you complaint about faults you have to wait for hours.i had to phone at lease 10 or more times to get attention.worse hotel that i had stayed ev

Philipp K.
May 14, 2014
location counts, everything else was average
roof top bar, ocean view, close to gateway
Some rooms got renovated, so we got an upgrade. in general renovation is really urgent. bed wasnt good but ok, same with bathroom, breakfast and other things. special: roof top bar highlight: quiet and central location

Katie M.
April 21, 2014
Great location but poor hotel
Location, location, location
Location is great but we got the run of the house deal which I would not recommend. Our room was pretty awful with pigeons living in the air con which woke us up at all hours. There are better hotels in the same area.

Pamela T.
United States
April 16, 2014
Nice hotel, well located, great staff
View from my room, centrally located, great staff
Enjoyed my stay at the Sea Palace. The staff was attentive and responsive to my needs, and resolved any issue immediately and professionally

Ali A.
April 07, 2014
location, value for money

john B.
March 25, 2014
Mixed feelings
location, location, location
Initially we were put in a room with an overdose of pesticides. The room was located above the kitchen. As we arrived late, we didn't realize this condition and we woke up with headache and tears in our eyes. We considered leaving, but already payed in advance through Agoda. Management didn't seem surprised by our complains and immediately offered a room 2 floors up. This room was perfect and the staff was nice, so we stayed.

Shanmugam R.
March 22, 2014
Pleasant, good breakfast and room service.
Location, breakfast, value for mmoney
Good. Place is ideal for sight seeing and easy access to shopping areas. Reasonable price and roo is spacious and clean. wi fi is good. Staffs are helpful and engish is widely spoken by main staffs.

United Kingdom
March 21, 2014

monica R.
March 19, 2014
Roof bar until 11pm
People going & coming to the rooftop bar make it not safe & noicy

Peter G.
March 08, 2014
Comfortable and convenient hotel in Mumbai
location, sea breeze, friendly ataff
Very decent hotel for the price, given that it is within 2-5 minutes' walk of the Taj, coffee shops, Colaba causeway, and slightly further to the Kala Ghoda and Fort areas. It is possible to do much sight-seeing and shopping without catching a taxi from here. There are plenty of restaurants within 10 minutes walk. The renovated rooms are not overly exciting but what is better than a view of the sun rising over the sea? There were basic toiletries, reliable hot water, a small but adequate buffet breakfast. The roof top restaurant is great for photos and cool evening air, but it is scandalously expensive. Staff are friendly and helpful, particularly the day Manager, breakfast guys and the doorman.