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Exceptional 9.2
Based on 665 reviews

Recent customer comments

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based on 665 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 9.3
  • Location 9.5
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for Money 8.6
  • Food/Dining 8.9
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Sheldon K.
United States
May 06, 2016
A throwback to more gracious times
The absolute best service I've ever had by the most respectful and pleasant staff. And the marble bathrooms are terrific.

May 04, 2016
service was excellent
the rooms were not as great as expected. however, the service more than made up for it. the Sea Lounge served an excellent high-tea. The breakfast was high quality. overall, a great experience.

Lindsey G.
United Kingdom
May 04, 2016
A wonderful experience in a Mumbai institution.
A wonderful experience in a Mumbai institution. The staff really looked after us during our stay.

seema B.
April 25, 2016
My favourite Hotel!
I have travelled a lot and always stayed in a variety of Hotels but there is none to beat Taj Mahal Palace Hotel in Gateway Mumbai. From the time you enter to the time you leave everything is so perfect be it friendly staff to cleanliness. Please always stay this way!

Alfred V.
United States
April 23, 2016
A must stay when in MumbAi
During our 3 day stay we encountered a most friendly and efficienct staff. The ambiance is wonderfull and our luxurious room in the Palace wing was extraordinary. Great Breakfast buffet. One of the world's best Hotel.

Jamil S.
United Kingdom
April 16, 2016
Beautiful stay
I cannot fault my experience at the Taj. The stay was amazing...

stuart J.
United Kingdom
April 14, 2016
The hotel is beautiful. Lots of heritage and character but modern finishes and comfort. We loved the pool, breakfast, all the restaurants were good and the location was perfect as a first time tourist in Mumbai. The staff were all very friendly and nothing was a problem.

Harpreet K.
April 05, 2016
Best Service ever!
Palace service was superbly excellent. I've stayed at some of the best hotels in the world and Taj still managed to pleasantly impress. I will definitely come back again!

usanee F.
April 03, 2016
Beautiful room
Good location

Rahim K.
April 03, 2016
Great hotel
Overall a great hotel.