Back to hotel info

2015
Excellent 8.6
Based on 371 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 371 reviews
  • Cleanliness 8.9
  • Facilities 8.8
  • Location 8.2
  • Room Comfort/Standard 8.6
  • Service 8.8
  • Value for money 8.2
  • Food/Dining 8.5

George A.
India
June 12, 2016
Good
Good place

Farhan M.
India
May 22, 2016
Amazing Experience
Had a wonderful time.

Surendre R.
Netherlands
May 20, 2016
Trip to India
The hotel is on a good location outside the busy part of Mumbai. The staff and security were very expertness, helpfull and respectfull. The spa is extraordinary and the breakfast have plenty healty choises. We had a very pleasant 6 day stay.

noga L.
Israel
May 16, 2016
Great beside the humidity
The hotel is pretty old, and you can see it in the rooms, the main problem is the humidity in the rooms - at first i got a room that i was hard to breath in , and they immediately exchange it to better one, but still- my feeling was that the humidity is an issue in all of the rooms. Except it- everything was great. The staff and the service were extraordinary. The variety of restaurants in the hotel is very convenient, and the spa is one of the best i ever been in all of ASIA. If there wasn't the humidity problem, i would give this hotel a 10 grade. ,

Fatema E.
Tanzania
May 14, 2016
Excellent stay we had
Would book to stay again thank you

Jaimie C.
Mauritius
May 07, 2016
Leisure travelers
Hotel close to Colaba and Taj Palace. Staff very nice and helpful. Hotel very clean. Very safe. I recommend this hotel. We had a very pleasant stay.

Anita P.
Singapore
May 05, 2016
Clean and good hotel
The staff were polite and the hotel was very clean. Breakfast was good. Recommended for holiday

Meena M.
United States
May 03, 2016
Hotel Can Do Better Than It Does
I really like the location, the rooms are comfortable and clean, and the breakfast staff is excellent--particularly Rajshree, Noil, and some of the chefs. However, just as you enter the hotel, there is grimy and stained carpet. This is the first thing one sees and the hotel management does nothing about it year after year. It lowers the Taj brand name. The front desk staff and the sales/reservation staff are not up to par either. This Taj hotel front desk does not answer direct overseas calls unlike other Taj hotels, no matter what time you call. The reservations staff does not respond and if by chance they do, it is confused and disorganized. The reservation and sales staff is not very professional.

Gayathri J.
Singapore
May 03, 2016
Nice posh hotel but...
Overall our stay was very comfortable n we were well taken care of. But the un-pre-warned maintenance of the pool made us pretty upset. We actually cancelled our booking at another hotel n booked at vivanta as there was a pool. But the pool was suddenly on maintenance indefinitely n we had not been told earlier abt it (when we were booking a week before the stay). They did offer to transport us to taj hotel to usebthe swimming pool there but that was not a viable option for us, especially with a 2 yr old in tow. So other than this upsetting point, everything else was luxurious n comfortable.

MATTHEW B.
United Kingdom
May 01, 2016
Family break
Our every need catered for Breakfast amazing!