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Very good 7.1
Based on 297 reviews

Recent customer comments

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Very good



based on 297 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 7.7
  • Location 7.8
  • Room Comfort/Standard 7.0
  • Staff Performance 7.1
  • Value for Money 6.9
  • Food/Dining 6.4

4.3 Frank R.
Germany
December 20, 2015
good deal
location, price

6 Goh F.
Singapore
December 13, 2015
near the mega mail and shop
quiet place

3.7 SHAILESH R.
India
December 08, 2015
Ok hotel
1)Good location for transit during journey .
Not 4 star property. Hotel service staff polite and helpful. Recipients tryed double charging in final amount but not successful because of my alert. She found mistake in 1 second after i asked why this charges came again after i paid in advance. Be smart before paying final bill.

6 Smruti P.
India
December 07, 2015
@50% off it is an Ok place...@full price I'd not
Location, Food, Room Size
Reservation Confirmation: Made more than 7 calls from US and India, couldn't confirm Agoda Reservation. They kept on passing the buck, the reservation will arrive 2 days before your arrival. Even after my arrival they couldn't find it. The confirmation letter print out saved me. They aslo asked me to contact Agoda CS, the #s listed where US, UK, so that is something Agoda needs to work on, they need to provide local to the country CS #s for these situations. I'll never book Agoda again until I've that confirmation. Airport Pickup: Came to the correct gate, in the wrong terminal...so I had to take a cab and go, was thankful they didn't force bill me for their wasted trip. Checkin: On a busy street, no bell boy a bunch of people just try and take your stuff as fast as they can while u figure out where your family members are and escape being pick pocketed. Once inside the hotel, things tend to calm down. Room: No windows - literally not sure what I saw in the picture, but to my surprise NO WINDOWS its a tornado shelter, Good size, musky smell (smoked in), small fridge, decent bathroom. Wifi (Complimentary): Decent for Indian standards. Dinner: Rs 500 per person, food always running out...its a race, even naan. 6 items things you'll eat boils down to 2 items and those are the ones that keep disappearing. Payment was expected in cash for buffet, card for a-la-carte. They don't accept Amex. Bfreakfast: was complimentary, again, less items that actually get consumed and a rat race to get to it. Airport Drop off (Complimentary): They saw my luggage count (8 pcs) the night before, still got a small car, shoved everything in on our laps...it was a disaster getting them out @ the airport. Felt bad for the driver and tipped him (he had to get the luggage out through the seat side of the trunk, the trunk did not open. Staff was friendly, they did their best, but old and musty place to stay. For a night it was ok. Good transit place.

6.7 Dinker P.
India
November 30, 2015
Stay at Hotel Diplomat
Rooms were clean; close to airport;relatively cheap
The rooms are adequate for an overnight stay. The front desk check in took time, esp because the scanner was not working. Rooms were clean, but very basic.

8 Timandra S.
United Kingdom
November 26, 2015
Airport hotel
close to airport,comfortable,clean
Good hotel very close to the airport.The restaurant menu was a bit limited in Indian veg choices but food came well spiced as requested.

6.3 Thomas P.
United States
November 23, 2015
Comfortable but overrated
Good restaurant, attentive staff,close to airport
Comfortable, but many small issues such as no bar of soap, security box didn't work, Tv remote control didn't work, unfriendly clerk at front counter.

3.3 Sergio C.
Mexico
November 19, 2015
My worst stay in India. Very dirty room and toilet
Location
Very dirty, toilet was not clean, the floor was dirty, the blanket were dirty. We asked the staff to clean the room. Because it was in a really bad condition

8.7 Yasangi R.
Sri Lanka
November 18, 2015
Early check in charge....Really???
Food, Cleanliness, Friendly staff
Overall, the stay at the hotel was very pleasant; the staff were friendly, food was very good and the room was good. Overall ambiance of the hotel was good. Couple of drawbacks: the WiFi at the hotel was slow and unreliable at best. The hotel also charged 50% of the room rate for early check-in which I found very strange, especially since the hotel didn't seem to be full and the room was available anyway. In my previous experiences hotels have been quite accommodating and have not charged for early check in if the room was available. I feel the hotel should change this policy or at least be a little flexible since the check-in times (12 noon!) are not convenient for guests flying in to Delhi earlier and it's rather difficult to kill several hours till noon to check in after a long flight.

8 Terence H.
Australia
October 28, 2015
close by airport
close to airport. close to train. airport shuttle
Needed a bed near the airport and this served it's purpose