arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 334 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 4.0
  • Location 7.1
  • Room Comfort/Standard 7.3
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 6.6

Kirsty L.
United Kingdom
September 17, 2012
Nice Hotel
Clean and Modern
rooms were very clean and modern with cable tv, comfortable bed and toiletries and even tea and coffee making facilities and a safe in the room which we've not seen elsewhere in india. staff were mostly friendly and helpful when we thought we'd lost a wallet in the hotel. room service was nice food and good value. the 'business centre' in the lobby has internet and printing facilities. the only negatives were we were unable to make calls from the hotel phone to anywhere outside dehli (even apparently from reception which i find hard to understand) and the road the hotel is located on is in particularly bad repair, getting very muddy when it rains. otherwise location is good, only a couple of minutes walk to the main bazaar. you could hear some traffic/street noise from the room but as everywhere closes early this isn't much of a problem, if you're a light sleeper maybe ask for a room at the back.

Joyce J.
United States
September 07, 2012
Hotel in progress--trying hard
internet, restaurant ok, proximity to metro, rooms ok
experience depended upon which staff member you were dealing with--general reluctance to make change--very slow on meeting requests (no fridge in room--waited over 24 hrs and had to ask 3 times--no bath mat in room and had to go searching for one)--initially had us (friends) in a double bed when we had requested twin beds--took 1 1/2 hours to get that straightened out--unattractive setting--would not allow early check-in

Sinead R.
Ireland
August 17, 2012
Hotel lovely, Male Staff creepy
This hotel has really nice, clean, comfortable rooms and the breakfast is good. The manager is very helpful.
The area is central enough about 20 mins walk to Connacht Place. When you step outside the door you are in real Delhi ie men sleeping in their boxers on the street, filth everywhere but if you don't mind that it's good to get a taste of authentic india.

Masatoshi S.
Japan
August 09, 2012
Front Staff Tried to Cheat Me
Location is convenient
When I checked out, a front staff asked me orally to pay INR650 as extra charge so I paid. However, after payment, he did not issue a receipt so I requested it to print. Then I found on the bill, only INR600 showed up, not INR650. The front staff said that he made a mistake and returned INR50 to me but I felt he did it intentionally. Better to check the bills before you pay.

Omer D.
Israel
July 22, 2012
clean room, good service.
clean
it was simple an good. Ac worked well, our kid crowling on a clean floor.

kishore S.
Malaysia
June 02, 2012
boutique hotel with a good breakfast.
Clean,good breakfast and it is near the monorail.
We were comfortable with our stay in the hotel it was clean and had a beautiful interior and served good breakfast the only drawback was the surrondings. It was located at back of an alley a police jeep was station 24 by 7 outside the hotel. That gave us some added security and comfort, .

gunasekaran S.
India
May 31, 2012
Lovely Hotel with Excellent Service
Better Hospitality
Better service / Comfortable / Easy reach. Very neat Hotel. Plasant to stay with Family.

Raksabhong B.
Thailand
May 20, 2012
Nice hotel, busy location, bad service
Newly renovated.
we booked our rooms almost a month in advance. however, we had to wait for check-in at least an hour as the check-in process was not prepared. wi-fi service also bad. we could not get internet access at all the whole time we stay there. breakfast buffet neither. my friend only need hot water for his coffee (he brought his own coffee for the trip) but the hotel was going to charge him for the cost of buffet.

Raksabhong B.
Thailand
May 16, 2012
Nice room but bad service
nice room
The hotel is a renovation of some old building and locates in a very busy, very noisy, very norrow street. I went there with a group of friends. We booked 8 rooms welll in advance. But when we arrived, the rooms were not ready. I was assigned to Room 309 which has falty air con. which shut itself off 4 times. I finally request room change to 307. This room also had problem with air con. which shut itself off sometime during the night. The hotel offer free wifi. Howeve, I could never be able to get internet access.

Masatoshi S.
Japan
May 15, 2012
Going worse!
Locates convenient place in Pahar Ganji
i always stay at this hotel when i visit new delhi. it locates very convenient place and facilities of the rooms were nice, with free wifi. however, this time i a little disappointed this hotel for the first time. wifi had some network problems so i could not connect to internet. bath room was dirty and they forgot to provide free water bottle this time. since i know hotel staff well so i talked with them about my problems. they responded honestly. i hope they improve service for the next time.