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Hotel Area:
Indira Gandhi Int'l Airport
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Number of Rooms:
28
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Free Wi-Fi |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Hotel Runway for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Mukul A.
Business travelers
India,
March 15, 2013
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I would not book this again ever
3
not good at all .. I changed the hotel second day ...
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Jessica G.
Couples
Australia,
December 22, 2012
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Dirty rooms, no window, dishonest management
2
Absolutely terrible experience. I booked and upon arrival was met by unpleasant unprofessional staff. Put in a room with no window glass, instead newspaper was taped across ( judging by the colour of the newspaper this was not a recent solution either. Dirty stained sheets, duvet was chucked in cupboard from last guest.
I complained that this was unacceptable and was offered no apology nor was the staff member at the desk surprised when I advised him that there was no window. After insisting that I be shown another room, I found another grimy dirty room and told the front desk staff member that we would like our money back as the standards of cleanliness were lacking, without bringing into account the broken window of the first room.
I was seen by the manager who also offered no apology, instead was smarmy and said we would have to speak to agoda for a refund. As I understand that he would need to invoice agoda for the payment I said I would like some documentary proof that he would infact acknowledge that the rooms where unacceptable. He began to raise his voice telling us to look at a bigger room, I said I didn't want a bigger room, just a clean one with an unbroken window. My boyfriend stepped in and reiterated this was all we wanted and in two chances had failed to show us a room that was clean.
I said we would go but I wanted him to write me a letter or email before we left confirming that we could be refunded. The manager started to smirk and say he wasn't 'allowed to write on white paper'. The bell boys were all laughing. Sure enough the manager has responded to our request to agoda for to refund us saying no and lying about our complaint saying that he showed us two clean rooms and that we insisted on a larger room and that we should be charged 100%.
So the moral of the story is if you enjoy one of the following- being bitten by Mosquitos and sleeping in a dirty bed or having money essentially stolen from you book away.
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Naresh K.
Families with young children
United Arab Emirates,
November 18, 2012
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i am sorry to say this word i book hotel from agoda word best website in hotel but really sad to book hotel from agoda i send to so manay mail to manager for runway and i personaly call also and 3 and 4 time send sms pls send driver to pick to us but no body come in airport we try to find hotel but location we not understand then we go other hotel so i request to managment pls return my money i forward to you mail
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Ashok K.
Couples
India,
November 01, 2012
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Lousy hotel with no basic services
3.3
It was one of the worst hotels ever seen with no basic services of serving tea and coffee.
Sightseeing/Attractions Tip:
Very good siightseeing and attractions in DEL
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David W.
Solo travelers
New Zealand,
October 20, 2012
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I do not reccommend this hotel
3.3
Only thing it is closer to the airport. horrible road access to the hotel. Very dark and unfriendly reception. Room is small. Hot water and air condition good. There is no food or kitchen.
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Kim K.
Couples
Vietnam,
October 13, 2012
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Good
Location and Basic facilities
7
I am happy with what I paid and What I got. It's good budget hotel near the airport. That's all I asked for.
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Ashwani B.
Solo travelers
Nepal,
June 12, 2012
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very good hotel in budget category near airport
location is good and the services too
9.3
helpful staff ,good location budget hotel with good price.
Sightseeing/Attractions Tip:
qutub minar,gaurgaon malls,lotus temple
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Saravanan R.
Groups
Malaysia,
January 31, 2012
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Bad Location but nearby airport
3
This hotel is the first hotel we stayed when arrived to Delhi. Very bad first impression about Delhi when we saw this hotel. Its cheap and near to airport , but there is other hotel cheaper than this for better location and service. Even the local driver do not recommend this hotel. The breakfast is lousy and they even ask for money for the aiport pick-up. Have to explain to them that its free and they don't know about it.
Hotel Feature Tip:
Don't choose this hotel.
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Saravanan R.
Groups
Malaysia,
January 31, 2012
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Stay away !!
No pros - airport is nearby that's all.
4.7
For those who wish to stay this hotel in future, pls cancel your booking even for a night. Full of dust outside and inside room. I fall sick with sneezing for hours.
Hotel Feature Tip:
None.
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Geert A.
Solo travelers
Netherlands,
January 29, 2012
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Nice lobby
nice lobby with seating and tv
3.7
First of all the hotel is in some back street (the taxi driver had to ask several times to get there)...
The entrance is nice with a great lobby with seating and television...
The personel is friendly and helpful.
The room was small, stinky and not clean.
The cupboard was trying to keep upright, but will not do that for a long time I'm afraid.
The toiletpaper in the bathroom was almost gone (few leaves left) and in the evening I couldn't take a shower because there was only cold water; in the morning I found out, that the room had an electric boiler, which was not on and the staff didn't switch it on nor did they tell me that I had to switch it on myself, so also in the morning there was only cold water.
Breakfast was ok, but not more than that.
I will certainly never go there again.
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Customer Support
Customer Reviews - Hotel Runway, New Delhi and NCR
NY-AGWEB-3105
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