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Recent customer comments

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Exceptional



based on 376 reviews
  • Cleanliness 9.5
  • Facilities 9.2
  • Location 9.2
  • Room Comfort/Standard 9.3
  • Service 9.3
  • Value for money 8.5
  • Food/Dining 9.2
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joanne R. from New Zealand
Solo travelers
Stayed one night in August 2012
Luxury plus history
The art work is amazing, spa is world class, bars and food five star
Impeccable staff, marble everywhere, the best hotel in India in my opinion, Art Deco freaks will love it, and history buffs must take the art tour
Reviewed July 05, 2013

joanne R. from New Zealand
Couples
Stayed one night in June 2013
Classy hotel with superb staff and great bars
History, the artwork, lovely corridors to wander at night with statues, candlelight artwork and quiet nooks
Impeccable, from the room service with silver coffee pots to the high ceiling end luxury of a pillow menu and satin slippers. The spa is truly unbelievable and as a guest we had access to a free yoga class, an art tour ...two hours long, and the spa as often as we wanted including a sauna and steam room
Reviewed July 05, 2013

joanne R. from New Zealand
Solo travelers
Stayed one night in June 2013
Superb in a class of its own
History, spa, food, staff, Art Deco and paintings
Superb in every way. The spa is just amazing. This is my favourite hotel in all of India and for its unique history maybe the world. The spice restaurant is rated one of the best in the world...have a tour first, the temple artwork inside is just stunning.
Reviewed July 05, 2013

Catherine L. from Thailand
Groups
Stayed one night in June 2013
A taste of 1920's India
History, architecture, luxury
This hotel is an experience of 1920's India, the final flowering of the Raj ... now beautifully restored, opulent, historic and amazingly affordable for what's on offer. Fantastically professional staff who seem happy to be there, a sense of drama about the place. So much better than a glitzy modern tower hotel.
Reviewed June 21, 2013

Jillian P. from Australia
Couples
Stayed one night in June 2013
Very pleasant extremely friendly staff, great room
It is a beautiful hotel.
Reviewed June 13, 2013

Johnny T. from Singapore
Business travelers
Stayed one night in May 2013
rustic look but yet look gorgeous
clean, staff are friendly, nice room layout, near to connaught circus
Reviewed June 07, 2013

Scott S. from Australia
Business travelers
Stayed one night in March 2013
Beautiful hotel just outstanding
Beautiful rooms, luxuary feel, classic
Overpriced the serive is not as good as it has been in the past.
Reviewed June 03, 2013

Rose L. from United States
Groups
Stayed 3 nights in May 2013
A luxurious restfull Shang ra la
Service Food Service
I lovede my stay at the Imperial, from the relaxing and renewing Spa experience, to the supurb dining experiences in each of thier restaurants, to the comfortabl sleeping arrangements,all rolled up in excellent staff service. A real retreat from the hustle and bustle of daily life!!!
Reviewed May 27, 2013

Gayle P. from Australia
Business travelers
Stayed 5 nights in May 2013
Excellent! Felt secure and comfortable.
Staff. Ambiance. Comfort.
It was really great. Sometimes the internet was intermittent and also the room attendants were a bit invasive,but generally everything was manageable.
Reviewed May 19, 2013

Luisa A. from Australia
Business travelers
Stayed 3 nights in April 2013
Peaceful, luxurious, indulgent
Style, comfort, location
Artificial scent throughout the hotel is toxic. They need to use natural essential oils! The spa treatment room did not have an individual temperature control
Reviewed May 10, 2013