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Good 6.7
Based on 25 reviews

Recent customer comments

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Good



based on 25 reviews
  • Hotel Condition/Cleanliness 6.3
  • Location 7.4
  • Room Comfort/Standard 6.6
  • Staff Performance 7.0
  • Value for Money 6.4
  • Food/Dining 6.6

Yogesh S.
India
August 23, 2012
Good but its flat/apartment type
economical
room service quality is very bad, food of restaurant is just ok kind, better to eat outside. room is cleaned daily bed sheet will changed alternate days, mineral water is not complimentary, blanket is smelly not good.

Dhandapani M.
India
July 26, 2012
Value for money
Location
The hotel is located in north goa, best location. Near to Baga and conlengute beach.

Dhandapani M.
India
July 26, 2012
Best hotel and value for what you pay
Location and near to beach
The main pro of this hotel, it is located near baga beach. Close to main shopping place.

charles S.
United Kingdom
July 07, 2012
Basic hotel with good serlvice
Pool
Basic hotel,not my preferred choice but good value for money. More of an older crowd.

Nigel P.
United Kingdom
March 09, 2012
Nice budget hotel
Location
I was not really there long enough to experience the hotels benefits, but it's about 10 mins walk from the beach and close to lots of bars and shops.

Vanessa M.
Brunei Darussalam
March 07, 2012
On busy Baga street
Walking distance to a lot of shops and restaurants
Spacious and clean rooms Breakfast is not very good

Supanee K.
Thailand
November 17, 2011
Location is good
Service
Santiago Hotel service is well standard, and easily excess to the shopping area

Felix N.
Austria
April 22, 2011
Friendly, narrow & no breeze
Friendly staff, nice pool, good breakfast
The pool is nice but 11 sunbeds - that are already occupied from early morning till evening are quite less. The opening times of the pool (09am to 06pm are too short because that's the time people are at the beach. The rooms are clean but beds are smelly. Prices in the restaurant / bar are good and food is fine. The rooms have windows but as they are not transparent you can not see outside and if you open the door at the balcony many people (mostly from Russia and Britain) who are sitting very close at the pool have to watch inside because the courtyard is so small, especially if you get a room at ground floor (because the court yard with the pool is sourrounded by the hotel buildings there is also no breaze coming inside and it's very hot. The brakfast was quite ok. Anyway we changed the hotel because we concidered prize - value as not suitable for the location.

Jeffrey P.
United Kingdom
January 13, 2010
Santiago again
Home from home
Not much
Back to the Santiago after a few years break. Booked as late booking on Agoda, so was'nt the normal ALL IN. This helps a bit because more flexibilty with the bars and cafes in the area. Loads tpo choose from and still as inexpensive as ever. typical N Goa Hotel. You will either get it or not. My advice is give it a few days to settle in, and you will reallyu enjoy it.

Vanessa G.
Australia
April 21, 2009
Santiago - the place to go if your 50 and British
Nice bar staff. Great location - close to beach but off the main drag. Ok breakfast.
Major electricity problems that were attibuted to specific hotel. No working airconditioning. Staff didn't care about problems at all. Pool closes at 6pm! and sunbeds never available. No pool towels provided. TV didn't work. Uncomfortable bed.
What a shame. Santiago was located just off the main road in a great spot. However, the power was generally off in our room. It would be on at points during the day but would always go off at night time when you were trying to sleep. After 3 nights of complaining we were finally moved to another room only after we told them we were going to leave the hotel. Only then did they show any concern and moved us to another room. The new room had power problems too even though they swore it didn't. In fact, the ceiling fan actually blew up at one point which was scary to be around. It would not suprise me if the place burnt down as it was so unsafe. The hotel was full but there was no atmosphere. The music was some guy singing ABBA and was up way too loud.