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Excellent 8.2
Based on 995 reviews

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Excellent



based on 995 reviews
  • Cleanliness 8.9
  • Facilities 8.1
  • Location 7.1
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for money 8.5
  • Food/Dining 7.2

xu H. from China
Couples
Stayed one night in June 2015
Good stay
Helpful staff/ reasonable price
It's on the way from Jimbaran beach to Ayana, Abi have shuttle bus to there if you want experience the Rock bar. the hotel was quiet, I think book the villa will be better, though our suit also have the shared pool and more reasonable price. the staff is helpful , got a small gift when we leave.
Reviewed June 29, 2015

Janit P. from India
Couples
Stayed 7 nights in June 2015
Amazing Property but let down by the Service
The 2 Room villa is just out of this world, Location and Value for Money
At first it was a fantastic feeling when we saw the room for the first time, the sheer size of the villa and the pool, its fantastic. But then the service part came in to picture and we were very very disappointed. First of all they don't have buffet breakfast like normal 4 Star Hotels do. We have to order an A LA Carte in our room for breakfast, and that too I think is in limited quantity. Because in normal breakfast someone who likes something more will obviously eat more but that was not the case with this hotel, they actually count the number of plates we are ordering. We were 4 of us and say for example if we order five dishes then the operator would say that you guys are only 4 so we will only give 4 portions and nothing more than that. You can imagine the kind of disappointment we had because breakfast is the most important meal in a holiday and it has to be proper. The food too was nothing great. We had to call for everything, from Bread slices to tea bags to sugar to salt to pepper to butter. Everything we had to call and get it. Its so frustrating when you have to call for each and everything when you are having breakfast. To be the Service is PATHETIC of this hotel and if something lets down this hotel is only the service part and nothing else. Because the property is amazingly well maintained and no complains about it. Don't have any expectations about the service and you will live happily in the hotel. :)
Reviewed June 29, 2015

Hwee T. from Singapore
Couples
Stayed 2 nights in June 2015
Value for money
everything was big, room was big, so was the bed. And the big smile from Agus, the waiter.
Enjoy my stay.
Reviewed June 26, 2015

Scott P. from Australia
Solo travelers
Stayed 3 nights in March 2015
Accused
I was accused of stealing a drink coaster. I will not ever return to this place.
Reviewed June 20, 2015

Scott P. from Australia
Solo travelers
Stayed 3 nights in March 2015
G
G
Reviewed June 20, 2015

Scott P. from Australia
Solo travelers
Stayed 2 nights in February 2015
If private pool then 4 star it would be.
Bath. Food. Staff
Reviewed June 20, 2015

Sally V. from Indonesia
Groups
Stayed one night in June 2015
cozy stay in a beautiful hotel
spacious room, outdoor bathroom
sarisfactory
Reviewed June 17, 2015

Nur F. from Singapore
Couples
Stayed 3 nights in June 2015
4D 3N Stay
Large private pool, spacious common room and bedrooms and good wi-fi connection.
Comfortable and memorable. We lounged by our private pool at night to stargaze at the beautiful night sky. Everything was okay except we wish the pool was heated. It was really cold all the time.
Reviewed June 12, 2015

JunYing L. from Taiwan
Solo travelers
Stayed one night in June 2015
Joyful!
Take easy,being serene and gorgeous
Reviewed June 12, 2015

Dominicus M. from Netherlands
Couples
Stayed 4 nights in June 2015
good value for money
room, pool, location
Stayed here for 4 nights. It is a pleasant hotel which also has private villa's with private pool. We had a Deluxe room with a pool in front. Room is spacious with a very big bed and an 'outdoor' bathroom with bathtub and shower. Bathroom is partly covered by ceiling but is in open air. Breakfast is ok, but if you stay here for a longer time you may get bored because it is limited (no buffet). Spa is available. Staff is helpfull and are willing to do something extra if necessary. Location is in the hills in Jimbaran and not far from airport and surrounding cities (about 20 minutes). If you want to relax and have a quiet surrounding, this is the place to be. If you want disco's, bars etc. go to Kuta.
Reviewed June 11, 2015