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Excellent 8.9
Based on 530 reviews

Recent customer comments

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based on 530 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.1
  • Room Comfort/Standard 9.2
  • Staff Performance 9.1
  • Value for Money 8.6
  • Food/Dining 8.3

8 Warren L.
May 11, 2016
clean, good service, great location
Lovely hotel surrounded by nature

10 David H.
May 09, 2016
Excellent in many ways
We loved our stay here - the culture of service is incredible and its location in the heart of Ubud is great, though the hotel itself is an oasis from the busyness and traffic just outside the door. We hadn't thought we'd eat in the restaurant all that much, preferring to explore and also find some warungs that had been recommended but after having lunch on arrival, we changed our tune and ate there most meals during our stay. The food was always excellent and the chef was concerned enough to come and ask about our meal afterwards. we will definitely be back...

9.6 Catrina H.
April 28, 2016
We stayed for only three days but could not fault Alaya. It's location to yoga barn was perfect for our needs and the rooms exceptional The construction noise was the only detractor

10 Wei-Chen C.
April 24, 2016
Friendly staff, clean and comfortable room, delicious breakfast!
Friendly staff, clean and comfortable room and they have really great breakfast with so many choices! Its such a lovely quiet area.

8.8 Emma H.
New Zealand
April 23, 2016
Great hotel
Rooms have excellent attention to detail and are modern and clean. Only downside is the toilet doesn't have a floor to ceiling door and is right near the bed...

9.2 Priya S.
United States
April 22, 2016
Location and service excellent
Stayed here for 5 nights and loved it! Staff are super helpful and service was great! It is in the center of Ubud and close to so many attractions. Breakfast choices were great.

9.2 SUSAN Y.
April 19, 2016
Great staff, comfortable bed and delicious breakfast
Really love the shower area and the shampoo, shower gel provided. The massage is good too and everything is perfect. One downside is that the resort is having an expansion project so there may be more dust and noise created.

7.2 Sajid K.
United Kingdom
April 11, 2016
lovely boutique hotel in the centre of town
nicely done hotel, with a nice pool. shame about construction noise.

8.8 Junaid P.
South Africa
April 09, 2016
excellent hotel in the town of UBUD
very happy with my stay at this hotel. staff were excellent. breakfast was a la carte; which was different but acceptable. location is five to ten minute walk away from coffee shops and restaurants. room was really comfortable.

9.6 Leslie R.
United States
April 05, 2016
I had a lovely stay and will be back someday. Wonderful staff and my room was beautiful and very comfortable. Thank you for an amazing first visit to Ubud