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Recent customer comments

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Excellent



based on 187 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 9.5
  • Location 9.0
  • Room Comfort/Standard 9.0
  • Staff Performance 9.2
  • Value for Money 8.2
  • Food/Dining 8.4

10 Nga F.
Hong Kong
April 05, 2016
Excellent !
Excellent !

9.2 krystle T.
Australia
March 31, 2016
Awesome location with amazing staff
The location couldn't be better and the staff went above and beyond. Would definitely recommend this place to others

10 Anthony T.
Australia
March 27, 2016
Great villa with great staff!
Everything was great we stayed in the water fall villa room 206. Our butlers were awesome and everything was perfect. Pool was a great size and the villa had plenty of sun! Probably the most comfiest bed I've ever slept on!

9.7 Tristan P.
Australia
March 12, 2016
Very private and relaxing
Staff service, cleanliness, facilities
Such a wonderful stay. Can't really fault it at all. Such friendly and good staff. Well equiped rooms and hotel. We really enjoyed our stay even though I was sick for a few days.

9.6 Muhammad A.
Singapore
March 11, 2016
Best place fr a honeymoon
We were here fr our honeymoon and for the price we paid, the stay was incredible. The staff catered to everything we needed. The villa was beautiful, tucked away in a peaceful alley and the walls of the villa were high enough to make you feel like you were the only people alive. Hats off to eqUILIBRIA for being one of the best villas we've ever stayed at. Strongly recommend this Villa for Honeymooners :)

8.3 Lee H.
Malaysia
February 29, 2016
enjoyable stay
location, service
Stayed 2 nights in waterfall pool room with my gf in this hotel. Basically we had a memorable stay here. The design of the hotel room is abit weird with the staircase located outside the room. when its raining, its kinda annoying if u wanted to take something from downstairs / upstairs. I think this is the only downside of the room. other than this, the room is well decorated and loved the pool very much. received a warm welcome from our butler (Sindhu)...great job by him, thanks a lot for taking care of all our needs. they provide guest with a mobile phone to call your butler anytime, loved this service.

10 Elle B.
Australia
February 09, 2016
Perfection
Our stay at Equilibria was more than what we expected. The level of service that we received was insane, their attention to detail was amazing. Highly recommend the shiatsu massage at the spa, was the best one I've ever had!

10 Cerys W.
United Kingdom
February 07, 2016
Pure Perfection and Luxury
Accommodation, Service and Location
I cannot rate this hotel highly enough. Every one of your needs is catered for, sometimes before you even realise you needed anything! From the Fairy Godmother e-mail received beforehand to personalise our holiday, to the pickup at the airport where we were provided with cool towels in the car to freshen up after our plane journey, to the check-in taking place in the comfort of our room (complete with cake and refreshments) rather than reception, to breakfast served in our villa every morning, and the list goes on......! We initially booked the Pool room, but upgraded to a Waterfall villa on getting there. For the price difference, I would not hesitate to recommend going with the Waterfall Villa, it is much, much bigger and more luxurious (not to say that the Pool Villa isn't lovely also) given the fairly small difference in price per day. We booked a number of trips and were taken around Bali in the lovely villa car (private, with a/c, wifi, iPad and your choice in music) by the amazing Asta. The trips were completely personalised in accordance with what we wanted and again, for the level of service provided, were really good value for money! Finally, we also did the Voyage package which was an amazing spa day followed by a candlelit dinner by the pool at our villa. If I could, I'd give this hotel 6* out of 5!!!! We will definitely be back!

9.6 Cedric T.
Singapore
January 31, 2016
Fantastic everything!
staff were extremely helpful and friendly. Makes you feel right at home and very prompt in making sure you are comfortable and have what you need. Facilities and services were awesome

8.4 So T.
Hong Kong
January 31, 2016
Good service , nice villa
Really enjoy to stay in this villa. The staff are very polite and friendly with sweet smile. Check in process very fast and they provide welcome drink and cake. The pool in villa is great. Everythings are prefect. The massage in this hotel are very excellent. The public pool outside are wonderful.