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Recent customer comments

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Very good



based on 194 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.5
  • Location 7.2
  • Room Comfort/Standard 7.7
  • Service 8.1
  • Value for Money 7.3
  • Food/Dining 6.3

Ho S.
Malaysia
December 20, 2012
Comfortable and cosy rooms
Room equips with kitchen facilities,great for family with kids
Great and spacious room for a penthouse. Good space for family with children to hang around in room. Breakfast option very limited,only four choice to choose from. Kids menu not available. Would be better if breakfast is buffet style as we stay for 5days. Location of hotel rather in from Kuta,otherwise quite comfortable to stay in.

Keether O.
Australia
December 20, 2012
Beautiful Apartments and staff very helpful
Spacious, great rooftop pool, close to everything
stayed at ap apartments twice now and would stay there again.

jamie B.
Australia
December 10, 2012
Amazing location and lovely service
stunning view from the pool, spacious rooms and amazingly friendly staff
I had a fabulous time, we all made life long friends with the staff and will most certainly be going back to stay at AP apartments. The pool and the view from the pool is amazing and the rooms are kept clean and tidy.

Omar S.
Saudi Arabia
November 19, 2012
Far from beach and narrow aisle located
Wifi is free
Hate it Far from beach and narrow aisle located and far from clubs, taxi can't go inside due to narrow aisles and I didn't like the interior designe Okay the hotel was clean the staff was good and the wifi was free

Donna D.
Australia
October 23, 2012
Absolutely fantastic for price
Staff were great made us feel like family, easy walk to beach & close to all the action, great rooms
well first of all we didnt get picked up from the airport but found our own way there ok. when we arrived the staff just giggled about it...so we did too. we were supposed to have a seaview apartment but that was a giggle for the staff too. there are no seaview apartments at ap inn. i think the description should have said seeview! the view from our balcony was straight into another apartment building so close you could jump across! seriously though the food was great, the service was great, the rooftop pool is beautiful & we met a lot of friendly people up there with the music playing & bar service. the rooms are clean and modern, aircon perfect, fox tv great in every room, own bathroom, room 4 strays on the comfy lounge? the hotel is so close to the beach, all the good restaurants and bars. we wont ever stay anywhere else again. have done the 5 star resort thing bla bla bla. ap apartments so much more fun! bye now.

SOFIA M.
Singapore
October 21, 2012
Not worth it.
Nice pool
Reached about 1900hrs to check in and was told they did not have our booking. Waited for a good hour while they checked and in the end was told to come back at 2100hrs for their manager. Came back, and still no manager. Told us that they had a room. But we will have to pay upfront as walk in rate and agoda will refund our money. It's a two room apartment and we had to top up since we only paid for a one room apartment. I refused to pay and in the end they allowed us to stay for one night in the two room apartment first while they sorted things out. I emailed agoda and thank god they replied really quickly. Was told that they will speak to the hotel and hotel will have to honour our booking. So thank you agoda! Next day, we had to change to a one room apartment. Room is big but nothing else was fantastic about the room. Next day, we went out and when we came back, our room was flooded cos the pipe in the toilet burst. Called them and insisted that they change our room. We had to move so many times! It really is not worth my money. Location is actually quite far from the beach unless you rent a motor to get around. So unless absolutely necessary, this place is not recommended.

Andrew K.
Australia
October 05, 2012
Hotel with a smile
The Staff were good and friendly
Great place to stay if you like Kuta and construstion noise. Staff were great and very friendly .Once construction is completed will be a lot better for them and there Guests

Kristy A.
Australia
October 02, 2012
Doesnt look like the picture
Good location
Friendly staff who organised cheap transport to our next hotel. Rooms looked a little unfinished but on a whole good place to stay for the price you pay

Soo N.
Malaysia
September 28, 2012
Hotel with next door Construction site
Staff's Smiling face
The journey from main road to the hotel is far and it's not convenience by car traveling. There is only 1 small path to enter into the hotel & the car driver has to use the only small path while there are pedestrians moving in/out. The condition of the road path is rather bad. We booked 2 bedrooms apartment and we paid for 1 extra bed in Agoda. During in the check in, we paid for another 2 extra bed. This will be 3 extra bed in total. We explained to the receptionist on this however he seems like no understand and insisted that we only paid for 2 extra bed. Of coz, we didn't get our 1 extra bed in the first night. We then sent an email to the hotel's sales and raised this concern. Eventually we got our 1 extra bed in the second night. The hotel refunded 1 extra bed for first night during our check out day after we requested for refund. The hotel also did not provide extra towel for us. There is no hair dryer provided. The toiletries supply are limited and no slipper provided in the apartment as well. The hotel is dirty & we can feel sticky foot when we stepping on the floor. The hotel room also has stink smell. The construction/upgrading is on going in the next door. We estimated it only can be completed in another year. I will not choose this hotel if i do have a choice. Good points of this hotel is they have good staff.

Keether O.
Australia
September 02, 2012
Close to everything & staff very friendly
Very clean, staff friendly, close to shops & beach, restaurant & room service in house.
Had a great stay...the staff were very helpful & friendly....walking distance to shops & beach....restaurant & room service in house.