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Recent customer comments

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Very good



based on 627 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 5.8
  • Location 6.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 8.0
  • Food/Dining 6.2

7.3 Chan C.
Singapore
July 01, 2013
Good hotel but only accessible by car
Clean comfortable cosy
Comfortable big room

7.3 Loren S.
Philippines
June 28, 2013
great city great stay
the best things are the comfortable room, friendlt staffs and nice location

3.7 Paul F.
Canada
June 27, 2013
Disappointing! Disappointed
The bed. The pillows. The TV. Sorry, can't think of anything "best".
Booked this place through a resort exchange program for our honeymoon. Due to flight scheduling I booked an extra (first) night through Agoda mentioning the week long exchange and requested to be in the same Villa if possible. Also requested an airport shuttle pick-up and if they could do something special due to it being our honeymoon. They replied to my request stating that they had no indication of an exchange. I sent them a copy of the confirmation to which they replied they could get us in the same room for the 8 nights. We arrived in Bali after a long day of flights and there was no shuttle to pick us up as promised. Waiting for 15 minutes we took a taxi who wanted $30 US. Knowing the hotel was going to charge us $15 for the shuttle allowed us to get the price reduced to $20. Then this driver gets lost. Once we arrive at the hotel we are advised that we are in an apartment and not a Villa as the exchange showed. They still hadn't received confirmation from the exchange company after 2 days of receipt of my copy of the confirmation form. They also weren't very "Welcoming" upon our arrival. Nothing special from my "honeymooners" request was done. The room (apartment). Nice, but as others have noted, are noisy. Bad design. A lap pool situated between the two sides of the building. The bathroom/rooms have a floor to ceiling vent that lets you hear all conversations within the pool area. The echo is horrible. For whatever reason on the first and the last morning (when we wanted to sleep in) there were families with young children playing in the pool at 7am. We never did get our promised Villa as they "supposedly" had no vacancy for most nights of our stay. Service. Being an exchange they stated there would be no maid service unless we paid extra. No problem as we could get fresh towels upon request. We requested...and none came until we requested again. Check-out. As we are checking out we were told the local exchange company office had told them there is a probl

5.7 Nizar N.
Indonesia
June 27, 2013
Love this hotel
Cleanliness, budget, fast Internet
Love this hotel

9.3 Anggraini E.
Indonesia
June 26, 2013
Excellent
Strategic, Hotel staff are helpful, Clean

8.7 Jenneviv S.
Philippines
June 24, 2013
We had an awesome time!
It's large, modern and afforfable.
It's great to have stayed in a comfortable, large room with a nice interior and a relaxing pool view.

6 TAN U.
Malaysia
June 20, 2013
the ok only budget hotel
location, location and location
we rented a 2 bedroom apartment for our stay in Bali recently, room was ok but was noisy as there are totally no soundproof at all, can hear people swimming and talking from outside and also the room beside. The breakfast was not good and it was the last thing we are looking forward to everyday. Wanted to thank the hotel staff for arranging our spa on the last day of our stay. Overall, it was a so so hotel...

7.3 susan F.
Australia
June 17, 2013
Great central location, walking distance to shops
Friendl y helpful staff. Relaxing atmosphere. Central location.
Great for a base. Walking distance to shops, restaurants. Taxis available readily to take you to nearby Kuta or Legion or the beach in Seminyak.Hotel provides good range of sightseeing tours and spa packages.Food at hotel was average but short walking distance to shops and nearby restaurants. Very clean rooms and always good housekeeping.Staff very friendly and helpful. Rooms not very sound proof so suggest to keep all windows and balcony shut.Lovely casual atmosphere.

9.7 Mahendra P.
Indonesia
June 06, 2013
awesome
nice room, quite, essence
Awesome

9 Gamini E.
Australia
June 05, 2013
Very good
Large rooms, nice location away from hazels