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Recent customer comments

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based on 1980 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 7.4
  • Location 7.7
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for Money 7.5
  • Food/Dining 6.1

September 01, 2014

Michelle F.
August 24, 2014
Unpleasant Stay
Unpleasant! I stayed in a delux room which I'm not sure what was delux about it. On arrival my toilet was blocked. My air conditioner leaked for 10 out of the 12 days I was there leaving a pool of water in the doorway. Everyday I had to request a towel as towels were only brought to the room after 6pm. you also had to use your bath towel as the pool towel. If you didn't reserve a spot at the pool by 7:30am you didn't get a spot at the pool all day. Swim up bar does not get used. Breakfast had very little variety & what was there was not very eatable. Staff were not helpful at all. So in all I would never stay there again and would certainly not recommend to anyone!!

Dianne C.
August 23, 2014
very friendly great atmosphere reccommended
position price and personality!! would reccommend to anyone who would like value for money.
memorable will be back asap and in August next year as well! my new second home :) staff are very friendly and helpful it's five stars from me :) :)

Bom C.
South Korea
August 21, 2014
Totally worth how much you paid for.
Pool, Staff, Hot Water
The hotel itself is not super fancy nor elegant. However, I got nice and cold welcome drink as soon as I arrived. Check-in process was fast and the room was already clean and ready. The room didnt have a balcony but for a non-smoker like me it wasnt a big deal. Clean towels were provided everyday but they do not have shampoo, conditioner etc. Shower was hot (SUPER HOT), how I like it. Breakfast could be improved. The pool area was my favorite but I think they need more chairs for the guests. Check out process was fast as well. Nothing went missing from my room as the other reviews said. Overall, really enjoyed my trip!

Priscilla Y.
August 20, 2014
Nice stay
Location, Garden, Staff
Nice stay , cleanliness and AC could be improve.

August 18, 2014
I would return
Comfy, spacious, location
Enjoyed it. Nearby many food stalls and minimarts. Staff were friendly. Didnt try breakfast.

Euyoung K.
South Korea
August 17, 2014
Had a great time!
affordable luxury full villa

Saudi Arabia
August 15, 2014
Nice hotel
The location , room is big , and the staff
It was nice staying , but they need to varify the food in breakfast to become international not only indonesian food, and they need to put water boiler in the room

Yud B.
August 13, 2014
Nice hotel with friendly staff
Location, Friendly staff, Quiet
It was nice

samir I.
August 12, 2014
good location
for family and close to kuta beach
very good