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Recent customer comments

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Good



based on 1979 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for Money 7.5
  • Food/Dining 6.1

Barbara H.
New Zealand
May 31, 2014
Would never go back
Garden
We have stayed there before and have always called it fawlty towers. It is close to local friends and cheap. It seems to have deteriorated over time. We arrived at 9pm and the rooms we had booked were not available till the next day - one being a double for my son and new wife. We courteously accepted that but discovered the rooms we did get were very dirty: black hairs in the two beds on my room and dirty bathrooms. In the morning son went to order a fried egg and an old staffer a tall man who has worked there a long time and has always been grouchy refused and then gave one to the following 3 customers. At 9 am as I went to get in the pool I saw a guy throwing handfuls of chemicals in from a plastic bag. I had been burnt there before by chlorine. We moved out by 10.30am to another place cheaper but spotless in seminyak no refund offered despite 5 days to go! Were offered better rooms as we were such longtime clients but we were too disappointed and would not fix food, hygiene and pool issues

Chua S.
Singapore
May 28, 2014
Fairly good
dont expect much for this low price
Comfortable room and nice pool. location is not too bad. average hotel

Antonios L.
Australia
May 28, 2014
This hotel ruined our holiday
Nothing
Terrible hotel, this hotel ruined our entire holiday. The rooms are old, require complete renovation, dirt everywhere, towels really thin from years of use, mould in bathroom, swimming pool with green water, a pool bar that doesn't open. The staff is terrible, responds to requests very reluctantly, was given a room with two beds, although we asked for one, have moved only a few days after our daily walk to them. Porter helped to bring suitcases but stayed in the room until we gave him money. Cleaners every morning took a towels and didn't return, or left one and waited till the evening, while we would leave, and under the pretext to put towels strolled around the room even in the evening. And as for breakfast, we got a choice of 1 pancake, or 1 egg... My husband asked for a pancake and an egg, but he was told he can only have 1 or the other... We never write negative reviews about hotels, but this hotel has just surpassed our worst expectations! Don't make our mistake, do not stay in this hotel.

jia C.
Malaysia
May 28, 2014
good,relax,i like it!
the best of this hotel is the staff is friendly ,hotel also near shop and walk about 15min can reach beach.
i like Bakung Sari Resort and Spa,becauce is clear and nice.it also near by beach,around this hotel also got many shop and nice restaurants.but if want buy something in shop must care the price. my idea is can buy gift at Tanah Lot.there is more cheaper!but also need talk them with price.^^ hope you enjoy in bali-Bakung Sari Resort and Spa.

Terry B.
Australia
May 25, 2014
inexpensive no frill place
close to airport and central Kuta, nice pool, good value
We use this hotel annually as an inexpensive option for our first night or so off late arriving flights. It is a quick cab ride from the airport, is 10 minutes walk from Kuta Beach and the key shopping around Matahari dept store area and has dozens of good value restaurants within this range. There are 2 small all night supermarkets within 2 minutes of the front gate. Rooms tend to be clean, beds comfy and the area is quiet. The inclusive breakfast is simple but adequate and other food in the restaurant is inexpensive and of okay quality. The hotel would be a good choice for backpackers, surfers and families/couples etc seeking a good inexpensive base for southern Bali.

Ian I.
Australia
May 24, 2014
good and relaxing
food, staff, shopping
very relaxing and shopping

Fabian R.
Switzerland
May 17, 2014
Still amazing and off the noise of partying Legian
Very good Location, extremely quiet, very nice staff, reasonable pricing and Good brekkie
My favourite for any next stay in Kuta. Liked it much more than Legian

NOVI H.
Indonesia
May 16, 2014
a "cheap" stay
the food are nicely seasoned, the location near Kuta Beach and Joger (a shop for Bali things), have a baththub
it was nice, but the staff are not friendly, the breakfast menu just not enough, NO LIFT / ELEVATOR (that would be a problem for people with kids or elder). Close to the Kuta Beach and easy access.

Rachel Y.
Australia
May 15, 2014
Convenient with Balaniese feel
Balinese gardens Close to beach Shopping and restaurants
I have been staying at the Bakungsari Hotel for years. The rooms are older (except the new ones at the back) but the price is just right for long stays in Bali. It is in a great location to the airport and to all other attractions And with the Balinese gardens you feel as you are really in Bali not just some resort that could be anywhere in the world.

stephen S.
Australia
May 06, 2014
very good value for money
price, friendly staff, location
My stay was quiet good but breakfast was very average even if it was included