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Recent customer comments

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Good



based on 1975 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 6.7
  • Staff Performance 6.5
  • Value for Money 7.5
  • Food/Dining 6.1

FARIZAL R.
Singapore
March 19, 2014
Incredibly awesome!
Close to attractions. Centralized and convenient to walk around
A very good location located in the heart of bali. Very close to the beach and shopping attractions.worth your money staying at bakung sari hotel. Cheap and affordable

Ross M.
Australia
March 18, 2014
The Bakung Sari is run down, plumbing and wifi bad
cheap, close to shopping, breakfast
I stayed three separate nights, only because I was traveling alone, it's cheap and close to Bemo corner, the epicentre of Kuta, transport, airport, and beach. The plumbing was bad in all three rooms, hot water inconsistent, but it was clean. New towels are always late (seems they don't have enough) and always hot, just out of the dryer. The last thing you want in the tropics is hot towel! The staff are mostly helpful and try hard, but there are a few who just don't care.

Marlene M.
Singapore
March 13, 2014
Clean and pleasant
location, accessibility, simple
it was good, although Agoda did a wrong booking of ours, even manage to overbook us into the hotel which was fully booked, the hotel staff actually sorted out our reservation. it was a clean place, and no frills nonetheless.

todd K.
Australia
March 10, 2014
enjoyable and relaxing
location close to beach close to restaurants close to shopping

tim U.
United Kingdom
March 09, 2014
Adequate
location, good bar, friendly staff
all good on my 2 occasions staying here, biggest problem is the amount of stairs and the close neighbours this night decided to practice gammalan very very loudly until 1 am in the morn, ask for a room beach side

jefri Y.
Indonesia
March 09, 2014
nice and close to the beach
nice hotel, friendly staf, centraly to interest place in denpasar area
may be some day later ill be back again.... with my big family

Romlea G.
Australia
March 08, 2014
An Older Traditional Balinese Style Hotel.
Cleanliness, very reasonably priced, friendly staff.
I found the Bakung Sari Resort and Spa to be extremely good value for money. My friend and I stayed in a renovated room, very clean, great air-conditioning, TV with free cable,new fridge and bathroom. There are no tea/coffee making facilities provided or pool towels but a trip to the local Hypermarket and these were purchased for about AUD$10.00. I must mention that our soiled towels were removed in the morning and clean ones not replaced til about 4 or 5pm. We had a slight problem with our toilet on 2 occasions but found Maintenance responded to our call very quickly and fixed this. Breakfast was included in our charge, no bacon and I would say that the kitchen staff need to be instructed in the cooking of scrambled eggs and omelettes. Very dry! The extremely charming Balinese owner,(not sure how his name is spelt) Mr Newman, introduced himself to us in the beautiful swimming pool and shouted us a Pizza, which was quite delicious. The next night 8 of us dined in the Hotel restaurant. The meals were delicious but unfortunately were served one every 15 minutes which put us off having another meal there. The members of my group who weren't in the renovated rooms were not as pleased with their accommodation as I was. This was my 4th visit to Bali and I've previously stayed in expensive hotels. This was extremely reasonable, good value for money and a charming taste of old traditional Bali. If thats what you're looking for, you can't go past The Bakung Sari Resort and Spa!

Lisa R.
New Zealand
March 04, 2014
Another short stay
Location, reasonable price, internet
This is the 4th or 5th time I've stayed here, always for a short 2-3 night stay as I transit to/from Bali to other destinations. I booked via Agoda 5 days prior to arrival but the hotel had no record of the booking. Not sure what went wrong, but the staff did a decent job trying to rectify the situation given than the were full. The offered me free transport to their sister hotel (Bakung Beach Hotel), and a room there for the night. I had the option to stay on at that hotel for the entire stay (in what were superior rooms to the one I booked) but I particularly wanted this location. So the next day, then sent their car over to pick me up and bring me back when the room was available. It was all a bit inconvenient but it wasn't their fault, and they did a nice job trying to sort it out for me. Other than that, you get what you pay for (as long as you are paying the discounted rates). The standard rooms are rundown and could use a good overhaul, but it was all OK for what I paid. Breakfast these days seems to be Indonesian buffet, but they will cook eggs and toast on request.

QUAH S.
Malaysia
March 04, 2014
Beautiful garden hotel, disappointing rooms
Beautiful gardens, lovely pool, good staff
Most of the 6 rooms we had were in disappointing condition, smelly, and the bathrooms in urgent need of repair. To be fair, the rooms opened out to pleasant views of pool and pretty gardens.

honey G.
Philippines
February 27, 2014
primitive budget hotel
Centrally located...cheap
what you pay is what you get..well,cant expect much if the price is really cheap..its centrally located though..but its really primitive; our heater ddnt work yet,it was a good stay,staffs are nice.